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For Companies At a Glance
- Tasks: Join our team to process orders, manage leads, and ensure top-notch customer service.
- Company: We're a leading tech company providing innovative digital solutions across the UK.
- Benefits: Enjoy extra holiday, paid volunteering days, and a supportive culture with team events.
- Why this job: Be part of an exciting growth phase while achieving sales targets and enhancing customer experiences.
- Qualifications: Experience in customer service or sales, strong communication skills, and a target-oriented mindset required.
The predicted salary is between 20000 - 26000 £ per year.
Our client dominates the tech industry offering digital solutions to businesses across the UK. They are now entering an exciting new phase of strategic growth and innovation. Due to this, they are looking for a Sales Support to join their successful team.
The role
- Process customer orders, monitor progress, and manage leads
- Use CRM systems to follow up and close leads
- Handle inbound and outbound sales calls to grow new and existing accounts
- Liaise across departments to ensure excellent customer service
- Generate quotes and respond to product enquiries
- Craft professional written communications
- Achieve sales targets while providing a positive customer experience
- Identify and develop new business opportunities
The candidate
- Experience in customer service or sales focused roles
- Strong communication skills both written and verbal
- Target-oriented with a can do attitude
- Experience using a CRM preferred
- Passionate about delivering great results and customer experiences
Perks and Benefits
- Extra holiday
- Employee engagement
- Company Sick Pay
- Paid volunteering day
- Team events & wellbeing initiatives
- Wellbeing budget and supportive culture
Interested? Please click ‘Apply’ today.
Sales Support employer: EMPLOYAL
Contact Detail:
EMPLOYAL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support
✨Tip Number 1
Familiarise yourself with the CRM systems commonly used in sales support roles. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, both written and verbal. Practice crafting professional emails and handling mock sales calls to showcase your ability to engage effectively with customers.
✨Tip Number 3
Research the company’s products and services thoroughly. Understanding their offerings will help you answer questions confidently and show your genuine interest in the role during the interview.
✨Tip Number 4
Prepare examples of how you've successfully handled customer inquiries or closed sales in previous roles. Having specific stories ready will illustrate your experience and target-oriented mindset.
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales roles. Emphasise your communication skills and any experience with CRM systems, as these are key for the Sales Support position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering great customer experiences. Mention specific examples of how you've achieved sales targets or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, clearly outline your target-oriented mindset and 'can do' attitude. Use bullet points to make it easy for the hiring team to see how you meet their requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role in sales support.
How to prepare for a job interview at EMPLOYAL
✨Showcase Your Customer Service Skills
Since the role requires strong customer service experience, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to maintain a positive attitude even in challenging situations.
✨Demonstrate Your Communication Skills
Effective communication is key in this position. Practice articulating your thoughts clearly and concisely. You might want to prepare a few scenarios where you had to communicate complex information simply, whether in writing or verbally.
✨Familiarise Yourself with CRM Systems
As experience with CRM systems is preferred, take some time to research common platforms used in sales support. If you have prior experience, be ready to discuss how you used these tools to manage leads and track customer interactions.
✨Prepare for Target-Oriented Questions
Since the role is target-oriented, think about times when you met or exceeded sales targets. Be ready to discuss your strategies for achieving goals and how you measure success in your work.
