At a Glance
- Tasks: Assist clients with enquiries and manage administrative tasks in a fast-paced environment.
- Company: Join a thriving financial services business that values growth and innovation.
- Benefits: Enjoy a hybrid work model and competitive salary, plus opportunities for professional development.
- Why this job: Be part of a dynamic team making a real impact in the pensions sector.
- Qualifications: Previous experience in pensions or administration is essential; strong communication skills are a must.
- Other info: Work from the office in Leicester four days a week.
A financial services business who has experienced year on year growth is now looking to add an experienced Administrator to their busy team. This is a fantastic opportunity to work for a SAAS business where you will assist clients with their day-to-day needs.
The role:
- Responding to customer enquiries
- Working to deadlines, ensuring client queries are dealt with in a timely manner
- Updating client profiles always ensuring accuracy
- Working to FCA guidelines
- Supporting management with their administrative needs
- Escalating client issues with the tech team
- Following legislative guidelines when processing documentation
The candidate:
- Previous experience working in Pensions/ Employee benefits
- Previous administration experience
- Strong attention to detail
- Ability to communicate both written and verbal
- Professional communicator
- Happy to work from the office in Leicester 4 days per week
Interested? Please click 'apply today!
Pensions Administrator employer: EMPLOYAL
Contact Detail:
EMPLOYAL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator
✨Tip Number 1
Familiarise yourself with the latest FCA guidelines and legislative changes in the pensions sector. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals already working in the pensions industry. Attend relevant events or join online forums to gain insights and potentially get referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for common interview questions related to customer service and administration in the pensions sector. Practising your responses will help you articulate your experience and skills more confidently during the interview.
✨Tip Number 4
Showcase your attention to detail by preparing examples from your previous roles where you successfully managed client queries or administrative tasks. Being able to provide specific instances will make you stand out as a candidate.
We think you need these skills to ace Pensions Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in pensions and administration. Use specific examples that demonstrate your attention to detail and ability to meet deadlines, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your skills align with the job requirements, particularly your experience in customer service and communication.
Highlight Relevant Skills: Emphasise your strong attention to detail and professional communication skills in both your CV and cover letter. These qualities are essential for responding to client enquiries and updating profiles accurately.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as this reflects your professionalism and attention to detail, which are key for a Pensions Administrator.
How to prepare for a job interview at EMPLOYAL
✨Show Your Pensions Knowledge
Make sure to brush up on your knowledge of pensions and employee benefits. Be prepared to discuss your previous experience in this area, as it will demonstrate your understanding of the role and its requirements.
✨Highlight Your Attention to Detail
Since accuracy is crucial in this role, be ready to provide examples of how you've ensured precision in your past administrative tasks. This could include discussing specific processes you followed to maintain data integrity.
✨Demonstrate Strong Communication Skills
As a Pensions Administrator, you'll need to communicate effectively with clients and colleagues. Prepare to showcase your verbal and written communication skills by discussing scenarios where you successfully resolved client queries.
✨Familiarise Yourself with FCA Guidelines
Understanding the Financial Conduct Authority (FCA) guidelines is essential for this position. Take some time to review these regulations and be ready to discuss how you would apply them in your work.