At a Glance
- Tasks: Manage customer accounts, follow up on opportunities, and build long-term relationships.
- Company: Join a leading UK manufacturer with a down-to-earth, team-focused culture.
- Benefits: Competitive salary, bonuses, full training, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic and friendly workplace.
- Why this job: Combine sales and customer service without the pressure of cold calling.
- Qualifications: Sales experience and a proactive attitude are key; industry knowledge is not required.
The predicted salary is between 26000 - 28000 £ per year.
£26,000 - £28,000, salary plus £400 per month in bonuses
Monday - Friday (earlier finish on a Friday)
Love sales, but not the idea of relentless cold calling? This role offers the best of both worlds: account management, customer service and genuine sales opportunities, without being a high-volume call centre role. You will have real customers to manage, opportunities to follow up, quotes to convert and accounts to develop. You will also have the chance to learn a specialist product range and become a trusted point of contact for customers across a wide range of industries.
The Company
We are working with a leading UK manufacturer, who due to business growth is looking to recruit a passionate sales and service professional. With investment being made across the business and ambitious plans to increase sales, this is a great opportunity to join a company where your work will genuinely make an impact. This is a down-to-earth, team-focused environment. It is not overly corporate, and the business is looking for someone who enjoys being part of a close team, is comfortable picking up the phone, and wants to grow with the company.
The Role
As an Internal Sales you will manage and grow a defined customer account base, working with existing customers, lapsed accounts and new prospects to generate sales, follow up opportunities and build long-term customer relationships. You will be speaking with customers by phone and email, understanding their requirements, recommending suitable products, following up quotations and ensuring orders are processed smoothly.
Key Responsibilities
- Manage and develop a defined customer account base
- Proactively contact existing, lapsed and prospective customers by phone
- Follow up quotations, enquiries and samples to convert opportunities
- Re-engage dormant or lapsed accounts
- Identify upsell and cross-sell opportunities across the product range
- Understand customer applications and requirements
- Ask the right questions to ensure the correct product specification
- Prepare and follow up customer quotes
- Process orders accurately on the internal system
- Maintain accurate customer notes, call records and opportunities in the CRM system
- Manage a structured follow-up pipeline
- Work towards agreed sales targets and KPIs
- Collaborate with operations, logistics and technical colleagues to ensure smooth order fulfilment
The candidate
We are looking for someone with energy, resilience and a genuine interest in sales. You do not need industry experience, what matters most is your attitude, commercial awareness and ability to build rapport with customers.
Experience
- Internal sales
- Telesales/ SDR, BDE roles
- Sales account management
- B2B sales
- Trade sales
- Customer account management
- Sales support with proactive calling
- Industrial, construction, manufacturing, wholesale or distribution sales
You Will Need
- Previous sales experience is important
- Confidence speaking with customers over the phone
- A proactive and organised approach
- Strong follow-through and attention to detail
- The ability to ask good questions and listen properly
- Commercial awareness and an interest in hitting targets
- Confidence learning technical products and applications
- A team-focused approach
- Reliability and consistency
- A willingness to work from the Newbury office full time
What We Offer
- Basic salary of £26,000 - £28,000
- Commission and bonus structure
- Full product and application training
- A warm account base to develop
- Opportunity to work with existing, lapsed and new customers
- Support from experienced sales, technical and operations colleagues
- Clear targets and performance expectations
- A friendly, supportive team environment
- Long-term opportunity to grow with the business
Interested? Please click ‘apply’ today!
Internal Sales employer: Employal
Join a leading UK manufacturer in Newbury as an Internal Sales professional, where you will thrive in a supportive, team-focused environment that values your contributions. With a competitive salary, bonus structure, and comprehensive training on specialist products, this role offers genuine opportunities for personal and professional growth while managing real customer relationships without the pressure of high-volume cold calling. Experience a down-to-earth workplace culture that encourages collaboration and rewards your efforts in driving sales and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Get to know the company inside out before your interview. Research their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Internal Sales role. Highlight your sales experience and how you can manage and grow customer accounts effectively.
✨Tip Number 3
Don’t underestimate the power of follow-ups. After your interview, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Show Your Sales Passion:When writing your application, let your enthusiasm for sales shine through! We want to see that you genuinely enjoy building relationships and helping customers. Share any relevant experiences that highlight your passion for sales and customer service.
Tailor Your Application:Make sure to customise your application to fit the Internal Sales role. Highlight your previous sales experience and how it aligns with managing customer accounts. We love seeing candidates who take the time to connect their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on your key achievements and skills. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our friendly team in Newbury!
How to prepare for a job interview at Employal
✨Know Your Product
Before the interview, take some time to research the specialist product range you'll be working with. Understanding the products inside and out will not only impress your interviewers but also help you answer questions about how you would recommend suitable products to customers.
✨Show Your Sales Skills
Prepare examples from your past experiences that showcase your sales abilities. Think about times when you've successfully managed accounts or converted leads into sales. This will demonstrate your proactive approach and ability to build rapport with customers.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the company culture, team dynamics, and sales targets. This shows your genuine interest in the role and helps you understand if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers.
✨Demonstrate Team Spirit
Since the company values a team-focused environment, be sure to highlight your collaborative experiences. Share stories where you worked closely with colleagues to achieve a common goal, as this aligns with their desire for someone who enjoys being part of a close-knit team.
