At a Glance
- Tasks: Lead a dynamic technical support team and enhance service delivery for our customers.
- Company: Employal, a growing SaaS company based in Glasgow with a focus on innovation.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Enjoy a hybrid work model that promotes flexibility and collaboration.
- Why this job: Make a real impact by improving processes and coaching a passionate team.
- Qualifications: Experience in technical support and strong communication skills are essential.
The predicted salary is between 40000 - 40000 £ per year.
Employal is seeking a Technical Support Manager based in Glasgow to lead a technical support team and enhance service delivery. In this hybrid role, you will manage escalations, implement processes, and ensure high-quality support for a growing customer base.
The ideal candidate will have experience in technical support, a passion for coaching and process improvement, and excellent communication skills.
This role offers a competitive salary between £35,000 and £40,000 per annum and the chance to work in a supportive environment focused on growth.
Lead Growing SaaS Support Team - Hybrid (Glasgow) employer: Employal
Employal is an excellent employer that prioritises employee growth and development within a supportive and collaborative work culture. Located in Glasgow, this hybrid role not only offers a competitive salary but also provides opportunities for coaching and process improvement, making it an ideal environment for those looking to make a meaningful impact while advancing their careers.
