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- Tasks: Support the Senior Management Team in a vibrant hospitality setting.
- Company: Join a growing establishment in the heart of Leicester with a friendly culture.
- Benefits: Enjoy a competitive salary and opportunities for career growth.
- Why this job: Perfect for those passionate about hospitality and looking to make an impact.
- Qualifications: Previous experience in a similar role is essential; excellent communication skills required.
- Other info: Flexible hours with a mix of day shifts and occasional weekends.
Due to continued business growth, my client is looking for an experienced Assistant Manager to support the Senior Management Team in their beautiful establishment in the heart of Leicester. This exciting opening comes with the opportunity for growth to General Manager, as their General Manager is relocating to open their new site in another city before December 2025. The culture is friendly, professional, honest & with a “hands on” attitude – these character traits are arguably more important than your previous experience.
Responsibilities:
- Recruiting, training, and supervising staff.
- Assisting with staff rotas.
- Ensuring compliance with licensing, hygiene and health and safety legislation.
- Promoting and marketing the business.
- Overseeing stock levels and ordering supplies.
- Handling customer enquiries and complaints.
- Taking reservations.
- Greeting customers.
- Problem solving.
- Preparing and presenting staffing/sales reports.
- Keeping statistical and financial records.
- Assessing and improving profitability.
- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
- Making improvements to the running of the business.
- Opening and closing duties, prepare the restaurant for service, meet, and greet customers, multitasking FOH sections, assist with the training of new staff.
What you need:
- Excellent communication skills as you will be in direct contact with customers & other team members.
- A passion for hospitality, stay calm in a fast-paced environment, manage customer concerns, providing excellent customer experience 'first time every time'.
- Previous experience in a similar role is essential.
- Someone who can bring experience and knowledge to the role and help maintain the high level of quality their customers have come to expect from their restaurant.
What they want from you:
- Must be able to work 45 hours a week, mostly 9-6pm day shifts, sometimes this may be slightly later for special events, and weekends.
- It is desirable to have a minimum of 2 years’ experience in restaurant and bar environments, but not essential.
- A super organised individual with a "can do" attitude who remains calm under pressure.
- You MUST be able to demonstrate that you have led team members before.
General duties:
- Prepare drinks – coffee through the day shifts, mocktails and soft drinks through the evenings and weekends.
- General cleaning, serving food and assisting with management responsibility.
- Must be able to organise and lead the team, delegating responsibilities as required.
- Must be able to motivate the team and lead from the front being a 'hands on' supervisor.
Interested? Please click apply today.
Assistant Manager employer: EMPLOYAL
Contact Detail:
EMPLOYAL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the hospitality industry trends and challenges. Being knowledgeable about current practices will help you engage in meaningful conversations during interviews and demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience in management roles. Attend local events or join online forums to connect with others and gain insights that could give you an edge.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams in previous roles. Highlighting your leadership skills and ability to motivate others will resonate well with the hiring team, as they value a 'hands-on' approach.
✨Tip Number 4
Research the establishment thoroughly before your interview. Understanding their values, customer service philosophy, and menu offerings will allow you to tailor your responses and show genuine interest in becoming part of their team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Focus on your leadership roles, customer service skills, and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry. Mention your previous experience, how you align with the company's culture, and your enthusiasm for the opportunity to grow into a General Manager role.
Showcase Your Communication Skills: In both your CV and cover letter, emphasise your excellent communication skills. Provide examples of how you've successfully managed customer concerns or led a team, as these are crucial for the Assistant Manager position.
Highlight Problem-Solving Abilities: Include specific instances where you've successfully resolved issues in a fast-paced environment. This will demonstrate your capability to handle challenges and maintain high standards of customer service.
How to prepare for a job interview at EMPLOYAL
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what you love about working in this field and how it drives you to provide excellent customer service.
✨Demonstrate Leadership Experience
Since the role requires leading a team, be prepared to discuss your previous leadership experiences. Highlight situations where you successfully managed a team, resolved conflicts, or motivated staff to achieve their best.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer complaints. Think of scenarios from your past roles where you effectively dealt with challenges and be ready to share those stories.
✨Emphasise Organisational Skills
As the position requires strong organisational abilities, be ready to discuss how you manage tasks and priorities in a fast-paced environment. Provide examples of how you have successfully organised staff schedules or managed stock levels.
