At a Glance
- Tasks: Be the go-to person for customers, solving problems and providing top-notch support.
- Company: Join a fast-growing business that values personality and ambition over experience.
- Benefits: Enjoy a competitive salary, full training, and a friendly team culture.
- Other info: Casual dress and modern office vibes await you!
- Why this job: Kick-start your career in a supportive environment with great opportunities for growth.
- Qualifications: No experience needed, just a passion for helping others and a positive attitude.
The predicted salary is between 27000 - 27000 £ per year.
Dorking Office Based, Permanent £25,000 - £27,000
Are you someone who enjoys helping people, solving problems, and delivering excellent customer service? If so, this could be the perfect opportunity to kick-start your career in a professional and rewarding environment. This is an exciting opportunity to join a growing business where personality, attitude, and ambition matter more than experience. Whether you are currently working in customer service or looking for your first professional office-based role, this position offers full training and the opportunity to build a long-term career within a supportive and friendly team.
The Client
Our client is a fast-growing and well-established business that prides itself on delivering outstanding customer experiences. Due to continued growth, they are looking for enthusiastic and people-focused individuals who enjoy helping customers, building relationships, and providing exceptional service.
The Role
- Acting as the first point of contact for existing customers
- Responding to customer enquiries via phone and email
- Providing exceptional customer service and support
- Resolving customer issues and escalating where necessary
- Building positive relationships with customers
- Updating and maintaining customer records on the CRM system
- Working closely with colleagues across different departments
- Following up with customers to ensure complete satisfaction
- Identifying opportunities to improve the customer experience
- Maintaining accurate records and updating internal systems
- Providing general ad hoc administration
The Candidate
- No experience necessary, but a willingness to learn is integral to the success of this role.
- Passionate about helping others
- Excellent communication skills, both written and verbal
- Positive attitude
- Problem-solving mindset
- Organised with strong attention to detail
- Able to manage multiple tasks and prioritise
- Comfortable working in a role where you will be telephone based
- Keen to learn and develop professionally
In Return
- Salary of £25,000 - £27,000 per annum
- Full training and ongoing development
- Friendly and supportive team culture
- Modern office environment
- Casual dress
- Company benefits package
- Excellent opportunities for progression and career development
- The opportunity to build a long-term career within a growing business
Interested? Click Apply today.
Customer Success Executive employer: EMPLOYAL LTD
Join a rapidly growing technology business in Glasgow that values customer success and offers a hybrid working model, allowing you to balance your professional and personal life. With a supportive leadership team and a collaborative culture, you'll have access to clear progression opportunities and the chance to work with some of the UK's most recognisable brands. Enjoy competitive benefits including a generous holiday allowance and private healthcare while making a meaningful impact on customer relationships and account growth.
