Emploive in Ipswich is seeking a Customer Success Manager to lead Industrial & Commercial CS teams across Customer Service, Billing and COT. You will report to the Head of Customer Success and shape the end-to-end customer journey, driving operational excellence and cost efficiency.
You'll build high-performing teams, collaborate with Sales, IT and Finance, and champion a right-first-time, compliant service.
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Senior Customer Success Leader - Billing & Transformation in Ipswich employer: Emploive
Space NK is an exceptional employer that prioritises a customer-first approach, fostering a vibrant work culture where beauty enthusiasts can thrive. With a focus on employee growth and development, team members are encouraged to enhance their product knowledge and sales skills in a supportive environment. Located in the picturesque West of England, employees enjoy a unique blend of professional fulfilment and a beautiful setting, making it an ideal place for those seeking meaningful and rewarding employment.