At a Glance
- Tasks: Lead a new store, inspire your team, and create unforgettable customer experiences.
- Company: Join Rituals, a brand known for its passion for people and exceptional service.
- Benefits: Competitive salary, team celebrations, and opportunities for personal growth.
- Other info: Dynamic role with a focus on team spirit and employee wellbeing.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Experience in retail or hospitality with strong people management skills.
The predicted salary is between 30000 - 40000 £ per year.
Step into a role at Rituals where your hands‑on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top‑line sales?
This position is for our brand new store opening in Horsham! Address: Swan Walk Shopping Centre.
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!
You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant Store Manager experience or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Store Manager - Horsham (40 hours) employer: emplify GmbH
At Rituals, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to thrive. As the Store Manager of our new location in Horsham, you will not only lead a passionate team but also enjoy comprehensive employee growth opportunities, competitive benefits, and a supportive environment that celebrates success and encourages personal development. Join us in creating unforgettable customer experiences while enjoying the unique advantage of being part of a brand that prioritises wellbeing and connection.
