At a Glance
- Tasks: Lead a vibrant team and create unforgettable shopping experiences for customers.
- Company: Join Rituals, a brand known for its supportive and engaging culture.
- Benefits: Competitive pay, opportunities for growth, and a fun work environment.
- Other info: Dynamic outlet setting with a focus on teamwork and customer satisfaction.
- Why this job: Be a key player in a new store and make a real impact every day.
- Qualifications: Experience in retail or hospitality and strong people management skills.
The predicted salary is between 30000 - 35000 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
This position is for our brand new store opening in Horsham! Address: Swan Walk Shopping Centre.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
Bring all of you! High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Deputy Manager - Horsham (32 hours) employer: emplify GmbH
At Rituals Cosmetics, we pride ourselves on being an excellent employer, especially with the exciting opportunity of our new store opening in Horsham. Our supportive work culture fosters personal and professional growth, allowing you to develop your skills while leading a passionate team dedicated to creating unforgettable customer experiences. With a focus on teamwork, positive feedback, and operational excellence, we ensure that every employee feels valued and empowered to reach their full potential in a vibrant retail environment.
