At a Glance
- Tasks: Lead the housekeeping team to ensure guest satisfaction and cleanliness standards.
- Company: Lancaster Gate Hotel, a vibrant place to grow your career.
- Benefits: Competitive pay, staff discounts, and opportunities for international travel.
- Other info: Enjoy team celebrations and extensive training for personal growth.
- Why this job: Join a dynamic team and make a real difference in guests' experiences.
- Qualifications: Experience in hospitality or cleaning preferred, but personality is key!
The predicted salary is between 25000 - 30000 € per year.
Your focus: The well-being of guests and employees. You will support the coordination and management of the housekeeping department. You will also be responsible for:
- Public area shifts cover (maximum twice per week and holidays cover)
- Strong coordination skills to handle the current refurbishment project ongoing in the hotel until end of the year
- Full shifts flexibility Monday-Sunday (no Monday to Friday schedule pattern)
- Shared responsibility for ordering and deliveries within the housekeeping department
- Collaboration with internal and external cleaning staff
- Ensuring and implementing The Cloud One Hotels Housekeeping standards and responsibility for cleanliness in all areas
- Co-responsibility for the implementation of internal coaching, cross-training and induction of new employees in Housekeeping
- Cross-departmental insights into new areas of activity through cooperation in our multicultural teams
Bonus program: The better the guests rate their stay, the higher the bonus!
Make an international career: Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings.
Staff discounts: Benefit from attractive staff rates in all of our hotels throughout Europe and the USA.
Develop personally and professionally: With an extensive onboarding, annual trainings and coaching at our One University, you will hit the ground running.
Celebrate together: Whether it's a summer party, holiday party or our annual international soccer tournament - we celebrate successes together with the team.
Qualifications: Whether you are a hotel professional or a career changer - you will fit in with us! Because personality and host qualities are our priority! You will also:
- Ideally have professional experience in the hotel/catering and/or cleaning industry or be looking for a change of career
- Enjoy developing employees – management experience is beneficial
- Have an excellent sense of quality and service, as well as an aptitude for keeping things clean and tidy
- Be open and communicative and have a solid command of English
- Be a team player and willing to provide assistance across departments – we achieve our results together
Housekeeping Supervisor in City of Westminster employer: emplify GmbH
At Lancaster Gate Hotel, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises the well-being of both our guests and employees. As a Housekeeping Supervisor, you will benefit from extensive training and development opportunities, competitive staff discounts across our hotels in Europe and the USA, and a unique bonus programme that rewards exceptional guest experiences. Join us in celebrating our successes together, whether through team events or collaborative projects, and embark on a fulfilling career path within our dynamic international hotel group.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Show up and shine! If you get the chance for an interview, make sure to showcase your personality and host qualities. Remember, they’re looking for someone who fits into their team, so let your enthusiasm for cleanliness and service shine through!
✨Tip Number 3
Be flexible and ready to adapt! Since the job requires full shifts flexibility, highlight your willingness to work various shifts. This shows you're committed and ready to jump in wherever needed, which is a big plus for employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housekeeping Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Don’t just list your qualifications; let your personality shine through in your application. Share a bit about why you’re passionate about housekeeping and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the Housekeeping Supervisor role. Highlight your relevant experience and skills that match the job description, especially your coordination skills and flexibility.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at emplify GmbH
✨Know the Hotel Inside Out
Before your interview, take some time to research Lancaster Gate Hotel and its values. Familiarise yourself with their housekeeping standards and any recent news about the hotel. This will show your genuine interest and help you align your answers with their expectations.
✨Showcase Your Coordination Skills
As a Housekeeping Supervisor, strong coordination is key. Prepare examples from your past experiences where you successfully managed teams or projects. Highlight how you handled challenges and ensured smooth operations, especially in a busy environment.
✨Emphasise Teamwork and Communication
This role requires collaboration with various staff members. Be ready to discuss how you’ve worked effectively in teams before. Share specific instances where your communication skills helped resolve issues or improve team dynamics.
✨Be Flexible and Open-Minded
The job demands full shifts flexibility and a willingness to adapt. During the interview, express your readiness to work varied hours and cover shifts as needed. This shows that you’re committed to supporting the team and the hotel's operations.
