Europe CSM - Onboarding, Retention & Growth in London

Europe CSM - Onboarding, Retention & Growth in London

London Full-Time 54000 - 66000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Build strong client relationships and drive product adoption across Southern Europe.
  • Company: Join Emplifi, a leading CX platform with a global presence.
  • Benefits: Enjoy a hybrid work model, competitive salary, and growth opportunities.
  • Other info: Be part of an international team focused on innovation and excellence.
  • Why this job: Make a real impact by leveraging AI tools in customer success.
  • Qualifications: Fluent in English and French with experience in customer success.

The predicted salary is between 54000 - 66000 Β£ per year.

Emplifi, a CX platform leader, is seeking a Customer Success Manager for France and Southern Europe.

You will maintain high-value client relationships, drive product adoption, and lead renewal and upsell activities in a hybrid, London/Germany-enabled role.

As part of an international team, you will leverage AI tools to optimize workflows and deliver measurable impact.

Fluent English and French are essential for this market-focused position.

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Europe CSM - Onboarding, Retention & Growth in London employer: Emplifi

Emplifi is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about digital marketing and AI solutions. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to collaborate with leading brands in a supportive environment. Located in a vibrant area, Emplifi offers unique advantages such as flexible working arrangements and a commitment to work-life balance, making it an ideal place for driven professionals seeking meaningful and rewarding careers.

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Contact Details:

Emplifi Recruitment Team

We think you need these skills to ace Europe CSM - Onboarding, Retention & Growth in London

Customer Relationship Management
Product Adoption
Renewal Management
Upselling
AI Tools Utilisation
Workflow Optimisation
Fluent English