Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive customer retention and advocacy through engaging marketing campaigns.
- Company: Leading customer engagement platform in Greater London with an inclusive culture.
- Benefits: Dynamic work environment focused on professional growth and collaboration.
- Other info: Join a team that values innovation and inclusivity.
- Why this job: Make a real impact on customer success and advocacy in a thriving B2B SaaS space.
- Qualifications: 3+ years in customer marketing and excellent communication skills.
The predicted salary is between 50000 - 60000 £ per year.
A leading customer engagement platform in Greater London is seeking a Customer Marketing Manager to enhance customer retention and advocacy. You will engage with marketing, sales, and customer success teams to drive campaigns that support upsell opportunities, while also scaling customer advocacy programs.
Ideal candidates will have at least 3 years in customer marketing within B2B SaaS and strong communication skills. The position offers a dynamic work environment with a focus on professional growth and an inclusive culture.
Customer Growth & Advocacy Manager in London employer: Emplifi
Contact Detail:
Emplifi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Growth & Advocacy Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how valuable personal connections are when it comes to landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but also for their team. Tailor your answers to reflect their values and mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. We believe that the more comfortable you are speaking about your experience and skills, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, we love seeing candidates take initiative!
We think you need these skills to ace Customer Growth & Advocacy Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Growth & Advocacy Manager. Highlight your experience in customer marketing, especially within B2B SaaS, and showcase any relevant campaigns you've driven.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer engagement and how your skills can help enhance retention and advocacy at StudySmarter.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear, concise language and don’t shy away from sharing examples of how you’ve successfully collaborated with teams in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Emplifi
✨Know Your Customer Marketing Stuff
Make sure you brush up on your customer marketing knowledge, especially in the B2B SaaS space. Be ready to discuss specific campaigns you've worked on and how they drove customer retention and advocacy. This shows you understand the role and can hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively collaborated with marketing, sales, and customer success teams in the past. This will demonstrate your ability to work cross-functionally.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to customer engagement and upselling. Think about challenges you've faced and how you overcame them. This will help you showcase your problem-solving skills and strategic thinking.
✨Emphasise Cultural Fit
Research the company's culture and values, and be ready to discuss how you align with them. Highlight your commitment to professional growth and inclusivity, as these are important aspects of the work environment they're offering. It shows you're not just a fit for the role, but for the team too.