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For Companies At a Glance
- Tasks: Engage with key decision-makers to drive new business opportunities and support sales efforts.
- Company: Emplifi empowers brands with a unified customer engagement platform for digital and social experiences.
- Benefits: Enjoy unlimited PTO, private health insurance, and a modern office in Shoreditch.
- Why this job: Join a fast-paced, international team and grow as a social media expert while working with top brands.
- Qualifications: Previous client-facing or sales experience is preferred; strong communication skills are essential.
- Other info: Emplifi values diversity and offers a supportive environment for all employees.
The predicted salary is between 28800 - 43200 £ per year.
About Emplifi
Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.
About the Sales Team
Emplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they’re in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.
Job Summary
To be successful in this role, you must be persistent, self-motivated, and creative. Now more than ever, it is important to cut through all of the noise that our decision-makers/buyers deal with. The role would suit a proactive personality with strong research skills, and someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and online tools like LinkedIn and Vidyard. An understanding of social marketing and customer experience tools would be beneficial to the role.
What You’ll Do Here
- Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned.
- Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns.
- Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives’ targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations.
- Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager.
What You’ll Bring to Us
- Previous successful client facing experience, preferably sales, telesales experience in B2B.
- Native level of English is a must, additional language is advantageous.
- The ability and desire to work in a fast-paced challenging environment.
- The desire to meet and exceed measurable performance goals.
- A willingness to learn about social and brand marketing.
- The technical aptitude to master our CRM tool.
- The ability to deal with objections.
What We Offer
- International, fast paced and growing environment.
- Chance to work with the world’s biggest brands at the CX tech leader.
- Agile and open-minded culture, with high levels of trust and flexibility.
- Opportunity for professional growth and development.
- Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas.
- Benefits package including Private Health Insurance and Pension.
- Unlimited PTO.
- Enhanced family/ parental leave.
- Modern offices in the heart of London’s Shoreditch.
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
Business Development Representative - UK & Nordics employer: Emplifi
Contact Detail:
Emplifi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Representative - UK & Nordics
✨Tip Number 1
Familiarise yourself with Emplifi's products and services. Understanding their unified customer engagement platform will help you articulate how you can contribute to their goals during conversations.
✨Tip Number 2
Leverage LinkedIn to connect with current employees at Emplifi. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Practice your cold calling skills. Since this role requires high levels of telephone activity, being comfortable and confident in making calls will set you apart from other candidates.
✨Tip Number 4
Stay updated on trends in social marketing and customer experience tools. Showing that you are knowledgeable about the industry will demonstrate your commitment and readiness for the role.
We think you need these skills to ace Business Development Representative - UK & Nordics
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Development Representative position. Understand the key responsibilities and required skills, such as persistence, self-motivation, and strong research abilities.
Tailor Your CV: Customise your CV to highlight relevant experience in sales or telesales, particularly in B2B environments. Emphasise any previous client-facing roles and your ability to meet performance goals, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of social marketing and customer experience tools. Mention your proactive personality and willingness to learn, as well as how you can contribute to Emplifi's mission of empowering marketers.
Highlight Language Skills: If you have proficiency in additional languages, be sure to mention this in your application. Emplifi values diverse language skills, especially for a role that involves engaging with international clients across the UK and Nordics.
How to prepare for a job interview at Emplifi
✨Research Emplifi's Offerings
Before the interview, take some time to understand Emplifi’s customer engagement platform and its features. Familiarise yourself with their social media marketing and customer experience tools, as this knowledge will help you demonstrate your interest and understanding of the role.
✨Showcase Your Sales Experience
Be prepared to discuss your previous client-facing and sales experiences. Highlight specific examples where you successfully generated leads or closed deals, especially in a B2B context. This will show that you have the persistence and motivation needed for the role.
✨Demonstrate Your Research Skills
Since the role requires strong research skills, come prepared with insights about potential clients or decision-makers you might contact. This will not only impress your interviewers but also illustrate your proactive approach to identifying new business opportunities.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview, such as cold calling or handling objections. Practising these scenarios beforehand can help you feel more confident and showcase your ability to communicate effectively and handle challenges.
