At a Glance
- Tasks: Drive new business, nurture client relationships, and explore upselling opportunities.
- Company: Join Emplifi, a leader in Autonomous CX, empowering brands worldwide.
- Benefits: Enjoy flexible working, unlimited PTO, and a supportive team culture.
- Other info: Work in a modern office in Shoreditch with access to cutting-edge AI tools.
- Why this job: Be part of an international team transforming digital marketing for top brands.
- Qualifications: 5+ years in sales, fluent in English and another European language.
The predicted salary is between 63000 - 77000 £ per year.
About Emplifi
Emplifi is the only Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands worldwide.
Powered by Fuel AI, built on more than 5T of data, and recognized as a leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage.
About Emplifi
Emplifi is the only Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands worldwide.
Powered by Fuel AI, built on more than 5T of data, and recognized as a leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage.
About The Sales Team
Emplifi's sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes.
Brand relationships are key to our business but we also work with hundreds of agency and media partners.
Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they're in.
As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family.
You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.
About The Role
The Account Executive ("AE") is a pivotal role within Emplifi's social sales team.
This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling.
The Account Executive will have a specific focus on either a geographically-based territory or named account territory, ensuring consistent growth and maximization of revenue.
What You'll Do Here
- New Business Development
- Prospect and identify new business opportunities within the designated territory or named accounts
- Develop and maintain a robust pipeline of potential clients through networking, research, and referrals
- Present our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectives
- Account Management
- Working closely with the Solution Consultant and the Customer Success Manager, the AE will foster and grow relationships with existing clients
- Understand clients' business goals, challenges, and needs to identify opportunities for additional products and services
- Regularly review client campaigns and provide insights, optimization suggestions, and reports
- Cross-selling and Upselling
- Recognize opportunities to offer additional or premium services to current clients
- Collaborate with the customer success organization and solution consultant to identify the next best solutions for existing clients
- Sales Strategy
- Develop and execute a comprehensive sales strategy for the assigned territory or named accounts
- Utilize CRM tools to track interactions, sales progress, and client information
- Provide regular feedback to the marketing and product teams about market trends, competition, and customer feedback to inform our offerings and strategies
- Collaboration
- Work closely with internal teams such as marketing, product, and customer support to ensure client expectations are met and exceeded
- Attend regular sales meetings to update the team on achievements and challenges and to collaborate on strategies and tactics
- Lead Development
- Working with the Business Development team
- Identify, research, and engage potential leads through various channels including social media, industry events, and outbound strategies
- Qualify leads by assessing their potential needs and fit for our digital marketing solutions
- Pipeline Management
- Consistently manage and update the sales pipeline using CRM tools
- Forecast potential sales activities and revenue outcomes
- Evaluate and prioritize leads to ensure efficient time and resource allocation
- What You'll Bring to Us
- Bachelor's degree in Business, Marketing, Communications or a related field strongly preferred
- Minimum of 5 years of sales experience, preferably in the digital marketing industry
- Proven track record of meeting and exceeding sales quotas
- Strong understanding of digital marketing services including e-commerce, social media, content marketing etc.
- An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
- Excellent verbal and written communication skills
- Fluent English is essential, together with fluency in at least one additional European language (French, Spanish or Italian)
- Proficiency in using CRM tools like Salesforce or Hub Spot
- Ability to work independently and as part of a team
- Strong negotiation and presentation skills
What We Offer
- International and fast-paced environment
- Chance to work with the world's biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
- AI-first workplace, with access to leading AI tools (Chat GPT, Claude, Gemini, and more), empowering you to work smarter, innovate faster, and build AI skills for the future
- Flexible working environment
- Unlimited Paid Time Off
- Sick Days & Community Service Days
- Meetups & conferences
- Benefits package including Private Health Insurance and Pension
- Enhanced family/parental leave
- Modern office in the heart of London's Shoreditch
• There's more as well! Speak with us to find out all the details!
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work.
We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.
Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.
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Account Executive - FR & SE employer: Emplifi
Emplifi is an exceptional employer, offering a dynamic and inclusive work culture that empowers employees to thrive in their careers. With a focus on professional growth, access to cutting-edge AI tools, and the opportunity to collaborate with some of the world's biggest brands, employees can expect a rewarding experience in the heart of London's Shoreditch. The company promotes flexibility, unlimited paid time off, and a supportive environment that values diversity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive - FR & SE
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Executive - FR & SE at Emplifi, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Emplifi. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Executive - FR & SE. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Executive - FR & SE
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Emplifi:When writing your cover letter, make sure to tailor your message specifically for Emplifi. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Emplifi
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Emplifi that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Emplifi that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Emplifi’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
