What you'll be doing:
- Maintaining and developing close relationships with our long-standing and new customers.
- Assisting customers with all enquiries about our products and services.
- Inform & update customers on order lead-time.
- Liaising with other departments to resolve customer issues/queries.
- Receive and process customers stock orders accurately and by agreed deadlines.
- Surpassing customer expectations on quality and service levels.
Customer Support Coordinator in Nottingham employer: Emplas
T&K Home Improvements is an exceptional employer, offering a supportive and family-run work environment in Kettering, where employees are valued and encouraged to grow. With a strong focus on continuous training and development, along with flexible working options and a transparent commission structure, our Sales Designers can thrive while enjoying the benefits of a stable and reputable company that prioritises customer satisfaction and employee well-being.
