What you'll be doing:
- Maintaining and developing close relationships with our long-standing and new customers.
- Assisting customers with all enquiries about our products and services.
- Inform & update customers on order lead-time.
- Liaising with other departments to resolve customer issues/queries.
- Receive and process customers stock orders accurately and by agreed deadlines.
- Surpassing customer expectations on quality and service levels.
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Customer Support Coordinator employer: Emplas Window Systems
Emplas is an exceptional employer, offering a supportive and dynamic work environment where integrity, teamwork, and excellence are at the core of our values. As an Order Processor, you will benefit from ongoing training and personal development opportunities, alongside a competitive salary and generous holiday package, all while contributing to improving homes across Britain. Our commitment to employee well-being is reflected in our social events and recognition awards, making Emplas a rewarding place to build your career.
