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- Tasks: Process orders for windows, doors, and conservatories while providing customer support.
- Company: Join Emplas, a leading UK manufacturer of energy-efficient windows and doors since 1979.
- Benefits: Enjoy a competitive salary, birthday off, and access to discounts and social events.
- Why this job: Be part of a dedicated team focused on improving homes with integrity and excellence.
- Qualifications: Experience in data processing or customer service is preferred; attention to detail is key.
- Other info: Full-time role with no visa sponsorship available; must have the right to work in the UK.
The predicted salary is between 18300 - 20400 £ per year.
Emplas Window Systems Ltd Wellingborough, United Kingdom Customer Service
Warning! Vacancy not published
Company Description
Emplas is one of the UK’s largest window and door fabricators. As a manufacturer of double glazing we partner with leading window systems suppliers, and offer some of the industry’s most technically advanced low maintenance and energy efficient aluminium and U-PVC windows and doors. Being both upvc window manufacturers and aluminium window manufacturers, we work with the trade, new build, social housing and educational sectors since 1979, our reputation is built on service excellence.
We are a hard-working team who work to our values of integrity, teamwork, determination, excellence and pride, to achieve our purpose of improving Britain’s homes.
We are looking for an Order Processor to provide an accurate and efficient order processing service on conservatories, roofs, doors and windows.
Position
What you\’ll be doing:
- Processing frames/orders for our trade customers, including windows, doors and conservatories
- Offering advice and technical support to customers
- Building and maintaining customer relationships, and liaising with internal teams as required
- Using Windows Designer and bespoke in-house software packages
- Based at our site in Wellingborough
Requirements
You will have:
- Ideally worked within data processing or data entry and enjoy working with standard processes
- Have some phone based customer service experience
- Excellent attention to detail and planning skills
- Ability to challenge & influence key stakeholders and work well under pressure
Other information
Salary: £22,308 – £24,000 per annum, Depending on experience.
Working hours: 37.5 hours per week, Monday – Friday, 9:00am – 5:30pm (37.5 hours per week)
- Birthday off
- Salary sacrifice schemes *
- Access to Instant Discounts Portal
- Recognition Awards
- Length of Service Rewards
- Employee Assistance Programme: 24/7 helpline & face to face counselling
- Social Events
- Training opportunities
Thank you for your interest in working for Emplas. Unfortunately, we cannot provide visa sponsorship at this time. All applications must have the right to work in the UK to be considered. Strictly no agencies.
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Order Processor employer: Emplas Window Systems Ltd
Contact Detail:
Emplas Window Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor
✨Tip Number 1
Familiarise yourself with Emplas' products and services. Understanding the specifics of their window and door systems will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills, especially in a phone-based context. Practice common scenarios you might encounter while processing orders or providing technical support to customers.
✨Tip Number 3
Highlight any experience you have with data processing or entry. Be prepared to discuss how you've successfully managed similar tasks in previous roles, as this will be crucial for the Order Processor position.
✨Tip Number 4
Demonstrate your attention to detail during any interactions with the company. Whether it's in your communication or how you follow up, showing that you can manage details effectively will set you apart.
We think you need these skills to ace Order Processor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Order Processor position. Tailor your application to highlight relevant experience in data processing and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved data entry or customer service. Use specific examples to demonstrate your attention to detail and ability to work under pressure.
Showcase Technical Skills: Mention any experience you have with software packages similar to Windows Designer or bespoke systems. If you have technical skills that relate to the role, make sure to include them in your application.
Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss how your values align with Emplas's commitment to integrity, teamwork, and excellence.
How to prepare for a job interview at Emplas Window Systems Ltd
✨Know the Company
Before your interview, take some time to research Emplas Window Systems Ltd. Understand their products, values, and the sectors they operate in. This will help you tailor your answers and show genuine interest in the company.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience you have in data processing or customer service. Be ready to discuss specific examples where you've successfully managed orders or provided technical support to customers.
✨Demonstrate Attention to Detail
As an Order Processor, attention to detail is crucial. Prepare to discuss how you ensure accuracy in your work, perhaps by sharing methods you use to double-check orders or manage data effectively.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows that you're engaged and serious about the position.
