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For Companies At a Glance
- Tasks: Assist the Sales and Marketing team with customer enquiries and analytics.
- Company: Join a dynamic company focused on delivering exceptional customer service.
- Benefits: Enjoy flexible working options and access to exciting corporate perks.
- Why this job: Be part of a supportive culture that values your contributions and growth.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Perfect for high school and college students looking to kickstart their career.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for a Sales Support Coordinator to provide assistance to the Sales and Marketing team, dealing with customer enquiries, producing analytics and supporting sales managers.
Your role will include:
- Dealing with all customer enquiries received through various sources; website, phone, email, etc.
- Updating customer details, bulletins, and product information.
- Sending required brochures and marketing material to existing and prospective customers.
- Managing stock orders for brochures and customer support material.
- Providing support and assistance to Sales Managers.
- Updating sales reports.
- Typing and compiling reports, presentations (PowerPoint), and general correspondence for use at senior management/board level.
- Creating and updating any quote/order information for customers.
Contact Detail:
Emplas Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you answer customer enquiries more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your analytical skills. Since the role involves producing analytics, being able to showcase your ability to interpret data and generate reports will set you apart from other candidates.
✨Tip Number 3
Practice your communication skills. As you'll be dealing with customer enquiries and supporting sales managers, being articulate and confident in your communication will be crucial for success in this role.
✨Tip Number 4
Get comfortable with PowerPoint and report writing. Since you'll be compiling presentations and reports for senior management, showcasing your proficiency in these areas can give you an edge during the selection process.
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer service. Emphasise skills such as communication, organisation, and analytical abilities that align with the responsibilities of the Sales Support Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how your background and skills make you a great fit for the Sales Support Coordinator position. Mention your experience with customer enquiries and any familiarity with producing reports or analytics.
Showcase Technical Skills: Since the role involves creating presentations and managing reports, highlight your proficiency in software like Microsoft PowerPoint and Excel. Provide examples of how you've used these tools in previous roles to support sales or marketing efforts.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Sales Support Coordinator role.
How to prepare for a job interview at Emplas Group
✨Know the Product Inside Out
Familiarise yourself with the products and services offered by the company. Be prepared to discuss how you can effectively communicate this information to customers, as well as how you would handle customer enquiries.
✨Showcase Your Analytical Skills
Since the role involves producing analytics, be ready to discuss your experience with data analysis. Bring examples of reports or presentations you've created in the past, and explain how they contributed to sales strategies.
✨Demonstrate Strong Communication Skills
As a Sales Support Coordinator, you'll need to interact with various stakeholders. Practice articulating your thoughts clearly and concisely, and be prepared to answer questions about how you would handle difficult customer interactions.
✨Highlight Your Organisational Abilities
This role requires managing multiple tasks simultaneously. Be ready to share examples of how you've successfully organised your workload in previous positions, particularly in relation to handling customer orders and updating reports.
