At a Glance
- Tasks: Support IT projects by deploying workstations and resolving user issues.
- Company: Dynamic IT team in Farnborough, Hampshire.
- Benefits: Hands-on experience, training provided, potential for contract extension.
- Other info: Immediate start available; great opportunity for growth.
- Why this job: Kickstart your IT career with real-world experience and impactful projects.
- Qualifications: Experience in IT support and strong Windows troubleshooting skills.
The predicted salary is between 20000 - 25000 £ per year.
Location: Farnborough, Hampshire
Start Date: 15th June 2026
Contract Length: Approximately 8 Weeks
We are seeking a hands-on Level 1 IT Technician to support a busy IT environment during a workstation deployment and user support project. This is an excellent opportunity for an IT support professional with strong Windows desktop experience who enjoys a varied role across hardware, software, user support, and project work.
Responsibilities
- Build, configure, and deploy new Windows workstations
- Install operating systems, business applications, security tools, and standard configurations
- Support onboarding and offboarding activities for new starters and leavers
- Provide Level 1 support for hardware, software, printer, and connectivity issues
- Troubleshoot and resolve end-user technical problems
- Assist with software updates, patch management, and system administration activities
- Support business platforms including 3CX VoIP and other IT systems
- Configure and troubleshoot printers and end-user peripherals
- Assist with ongoing IT projects where required
- Maintain and update IT documentation, support records, and configuration notes
Requirements
- Previous experience in an IT Support, Service Desk, Desktop Support, or IT Technician role
- Strong Microsoft Windows workstation deployment and troubleshooting experience
- Knowledge of hardware, software, networking, and printer support
- Excellent communication and customer service skills
- Ability to document issues and maintain accurate records
- Experience with 3CX or other VoIP systems is desirable
Additional Information
- Training and support will be provided where required
- Fully onsite position based in Farnborough
- Immediate start available
- Initial 8-week contract with potential for extension depending on project requirements
If you are available to start shortly and have the relevant experience, please apply with an up-to-date CV for immediate consideration.
Level 1 IT Technician in Hampshire employer: Empiric
Join a dynamic team in Farnborough as a Level 1 IT Technician, where you will thrive in a supportive work culture that values hands-on experience and professional growth. With opportunities for training and development, you'll be part of a collaborative environment that encourages innovation and problem-solving while contributing to meaningful IT projects. Enjoy the benefits of working in a vibrant location with potential for contract extension, making this an ideal role for those looking to advance their careers in IT support.
StudySmarter Expert Advice🤫
We think this is how you could land Level 1 IT Technician in Hampshire
✨Tip Number 1
Network like a pro! Attend local IT meetups or online forums to connect with other techies. You never know who might have the inside scoop on job openings or projects that need extra hands.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, troubleshooting successes, and any cool tech you've worked with. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common IT support questions and scenarios. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are ready to jump into the IT world.
We think you need these skills to ace Level 1 IT Technician in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in IT support and Windows workstation deployment. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Level 1 IT Technician role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills:Since this role involves user support, it’s crucial to demonstrate your excellent communication skills. In your application, mention any experiences where you’ve successfully resolved technical issues for users or provided great customer service.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Empiric
✨Know Your Tech Inside Out
Make sure you brush up on your Windows desktop experience and any relevant hardware or software knowledge. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your hands-on capability.
✨Show Off Your Communication Skills
Since this role involves user support, practice explaining technical concepts in simple terms. Think of examples where you've successfully helped users resolve issues, as this will highlight your customer service skills.
✨Prepare for Practical Questions
Expect questions that test your problem-solving abilities. You might be asked how you would handle a specific technical issue or how you would approach deploying a new workstation. Have a few scenarios ready to demonstrate your thought process.
✨Bring Documentation Samples
Since maintaining accurate records is part of the job, consider bringing examples of documentation you've created in previous roles. This could include support records or configuration notes, showcasing your attention to detail and organisational skills.
