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For Companies At a Glance
- Tasks: Design user experiences for public sector digital services and conduct user research.
- Company: Join a leading tech company making a difference in the public sector.
- Benefits: Enjoy a flexible work environment with competitive rates and opportunities for travel.
- Why this job: Shape impactful digital services while advocating for accessibility and user-centred design.
- Qualifications: Experience in UX design, strong portfolio, and ability to pass SC-level clearance required.
- Other info: Long-term contract until June 2026 with potential for growth in a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
Experience Designer (XD) – Public Sector Project
Start Date: ASAP
End Date: 30 June 2026
Location: Various locations across the UK (Travel may be required)
Clearance Requirement: Must hold a valid or be eligible for SC-level clearance
Rate: Negotiable
About the Role
We are seeking a highly skilled Experience Designer (XD) to support a leading technology company on a significant Public Sector programme. This is a long-term contract opportunity, ideal for a UX specialist passionate about user-centred design and experienced in working on complex, high-impact digital services. You will work closely with multidisciplinary teams to design intuitive, accessible, and user-friendly services for citizens and internal stakeholders. Your input will help shape how services are designed, built, and delivered, ensuring they meet the needs of users and the objectives of the public sector client.
Key Responsibilities
- Lead the design of user experiences across digital platforms and services.
- Conduct user research and usability testing to inform design decisions.
- Translate insights and requirements into wireframes, prototypes, and high-fidelity mockups.
- Collaborate with product managers, developers, content designers, and other stakeholders.
- Advocate for accessibility and inclusive design throughout the service lifecycle.
- Design and contribute to service blueprints, user journey maps, and interaction patterns.
- Present designs and concepts to stakeholders, including government clients.
- Work within agile teams to iterate and improve designs based on user feedback and analytics.
Essential Skills and Experience
- Proven experience as an Experience Designer or UX Designer in complex environments.
- Strong portfolio demonstrating user-centred design for web-based and digital services.
- Solid understanding of service design principles and the GOV.UK Service Standard.
- Experience designing accessible services (WCAG 2.1 AA compliance).
- Proficiency in using design and prototyping tools (e.g., Figma, Adobe XD, Sketch).
- Excellent communication and stakeholder management skills.
- Must be UK-based and able to pass SC-level security clearance.
Desirable
- Prior experience working on public sector or government digital services.
- Familiarity with agile delivery frameworks and multidisciplinary team environments.
Experience Designer (XD) - (SC Clearance) employer: Empiric
Contact Detail:
Empiric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Designer (XD) - (SC Clearance)
✨Tip Number 1
Familiarise yourself with the GOV.UK Service Standard and service design principles. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to user-centred design during interviews.
✨Tip Number 2
Showcase your experience with accessibility standards, particularly WCAG 2.1 AA compliance. Be prepared to discuss specific projects where you've implemented accessible design, as this is crucial for public sector work.
✨Tip Number 3
Network with professionals in the public sector and UX design communities. Attend relevant meetups or webinars to connect with others in the field, which can lead to valuable insights and potential referrals.
✨Tip Number 4
Prepare to discuss your collaborative experiences with multidisciplinary teams. Highlight how you've worked with product managers, developers, and content designers to create user-friendly services, as teamwork is key in this role.
We think you need these skills to ace Experience Designer (XD) - (SC Clearance)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Experience Designer or UX Designer. Focus on projects that demonstrate your user-centred design skills and any work you've done in complex environments, especially within the public sector.
Showcase Your Portfolio: Include a strong portfolio that showcases your best work. Highlight projects that involve user research, usability testing, and the creation of wireframes and prototypes. Make sure to explain your design process and how you addressed user needs.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences to the specific requirements of the role. Emphasise your passion for user-centred design and your understanding of accessibility standards, particularly WCAG 2.1 AA compliance.
Prepare for Interviews: Be ready to discuss your design process and how you collaborate with multidisciplinary teams. Prepare examples of how you've advocated for accessibility and inclusive design in your previous roles, as well as your experience with agile methodologies.
How to prepare for a job interview at Empiric
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your user-centred design projects. Be prepared to discuss the thought process behind your designs and how they meet user needs, especially in complex environments.
✨Understand Accessibility Standards
Familiarise yourself with WCAG 2.1 AA compliance and be ready to discuss how you have implemented accessibility in your previous projects. This is crucial for the role, as advocating for inclusive design is a key responsibility.
✨Demonstrate Collaboration Skills
Prepare examples of how you've successfully collaborated with multidisciplinary teams. Highlight your experience working with product managers, developers, and other stakeholders to create user-friendly services.
✨Be Ready for User Research Discussion
Expect questions about your experience with user research and usability testing. Be prepared to explain how you've used insights from these activities to inform your design decisions and improve user experiences.
