I'm currently supporting a leading defence and aerospace programme in the search for an experienced IT Supplier Manager to support technology supplier relationships, commercial activities and IT service performance within a highly regulated environment.
This is an opportunity to work on critical aerospace programmes , helping shape supplier strategy, drive commercial value and ensure IT service providers deliver against agreed contractual commitments, SLAs and KPIs.
This is not a traditional Project or Programme Management role . We're looking for someone with a strong background in IT supplier management, vendor management, category management or IT commercial management , who can take ownership of supplier relationships, contract negotiations, performance reviews and governance.
You'll work closely with Digital Information leadership, Procurement, Finance, Service Management and external suppliers to improve service quality, manage commercial risks and ensure supplier activities align with wider technology strategies.
The Role
Active SC Clearance Mandatory | DV Preferred
Key Responsibilities
- Develop and implement IT supplier management strategies, ensuring alignment with technology roadmaps and wider business objectives.
- Manage the supplier lifecycle, including sourcing, procurement, contract negotiations, renewals and offboarding.
- Monitor supplier performance against SLAs, KPIs and contractual commitments, leading supplier reviews and driving continuous improvement.
- Manage supplier risks, service issues, compliance and commercial performance while identifying opportunities for cost savings.
- Build strong relationships across Digital Information, Procurement, Finance, Service Management and external suppliers.
- 3+ years' experience in IT supplier management, vendor management, supplier relationship management, procurement or commercial management.
- Strong commercial acumen, with experience in contract negotiation, supplier governance and performance management.
- Understanding of IT service management, SLAs, KPIs, risk management and supplier lifecycle processes.
- Experience within Defence, Aerospace, MOD, Defence Digital or another highly regulated environment .
Experience managing system integrators, managed service providers and professional services suppliers would be advantageous. ITIL, CIPS or other relevant professional qualifications are also desirable.
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IT Supplier Manager | Digital Information | Hybrid | Contract in England employer: Empiric
Empiric stands out as an exceptional employer, offering a clear six-month roadmap for career progression and the opportunity to work with a globally recognised brand in technology recruitment. With a supportive work culture that prioritises employee growth and a commitment to excellence, you will thrive in an environment that values your contributions and fosters professional development.
