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- Tasks: Create a vibrant community for students by planning exciting events and ensuring satisfaction.
- Company: Leading student accommodation provider in St Andrews with a focus on community.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal growth.
- Why this job: Join a fun team and make a real difference in students' lives.
- Qualifications: Experience in customer service and hospitality is essential.
- Other info: Fast-paced role with varied responsibilities, including evenings and weekends.
The predicted salary is between 13 - 16 £ per hour.
A leading student accommodation provider in St Andrews is seeking a Customer Service Advisor to create a supportive community for students. In this dynamic role, you will plan exciting events and ensure high customer satisfaction while balancing financial performance.
We are looking for candidates with experience in customer service and hospitality. Flexible hours may include evenings and weekends, making this a fun and varied opportunity in a fast-paced environment.
Student Housing Community Experience Lead employer: Empiric Student Property plc
Contact Detail:
Empiric Student Property plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Housing Community Experience Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the student accommodation sector. They can give you insider tips on what the company values and how to stand out during interviews.
✨Tip Number 2
Show off your event planning skills! Think of creative ideas for community events that could enhance student life. Bring these ideas to the interview to demonstrate your proactive approach and passion for creating a supportive environment.
✨Tip Number 3
Prepare for situational questions! Be ready to discuss how you've handled customer service challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Student Housing Community Experience Lead
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for creating a supportive community. Share any relevant experiences where you've fostered connections or organised events, as this will resonate with our mission.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We want to know how you've handled challenging situations and ensured customer satisfaction in the past. Specific examples can really make your application stand out!
Be Authentic and Personal: We love getting to know the real you! Don’t be afraid to inject some personality into your application. Share your motivations for applying and what excites you about working in student accommodation.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it’s super easy!
How to prepare for a job interview at Empiric Student Property plc
✨Know Your Community
Before the interview, research the student accommodation provider and its community initiatives. Be ready to discuss how you can enhance the student experience through events and activities that foster a sense of belonging.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences in customer service and hospitality. Highlight specific situations where you resolved issues or improved customer satisfaction, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Flexibility
Since the role may involve evenings and weekends, be prepared to discuss your availability. Show enthusiasm for the varied hours and how you can manage your time effectively to balance work and personal commitments.
✨Bring Your Creativity
Think of innovative event ideas that could engage students and create a vibrant community. Share these ideas during the interview to showcase your proactive approach and passion for enhancing the student living experience.
