At a Glance
- Tasks: Create a welcoming environment, plan events, and handle student inquiries.
- Company: Leading student accommodation provider in Bristol with a vibrant community.
- Benefits: Competitive pay, benefits, and a rewarding experience in a dynamic setting.
- Why this job: Join us to build community and enhance student satisfaction every day.
- Qualifications: Background in customer service and sales with multitasking skills.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading student accommodation provider in Bristol is seeking a Customer Service Assistant to create a welcoming environment for students. The role involves building community, planning events, handling inquiries, and driving customer satisfaction.
Candidates should have a background in customer service and sales, with the ability to manage multiple tasks efficiently. This full-time position offers competitive pay and benefits, ensuring a rewarding experience in a dynamic setting.
Student Housing Customer Champion: Community & Service in Bristol employer: Empiric Student Property plc
Contact Detail:
Empiric Student Property plc Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Student Housing Customer Champion: Community & Service in Bristol
β¨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with students. This will help you tailor your answers and show that you're genuinely interested in being part of their community.
β¨Tip Number 2
Practice your customer service scenarios! Think about common inquiries or issues students might face and prepare how you'd handle them. This will demonstrate your problem-solving skills and show that you can keep a cool head under pressure.
β¨Tip Number 3
Show off your event planning skills! If you've organised any events before, be ready to share those experiences. Highlight how you engaged the community and drove participation, as this is key for the role.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Student Housing Customer Champion: Community & Service in Bristol
Some tips for your application π«‘
Show Your Passion for Community: When writing your application, let us know why youβre excited about creating a welcoming environment for students. Share any relevant experiences that highlight your ability to build community and engage with others.
Highlight Your Customer Service Skills: Make sure to emphasise your background in customer service and sales. We want to see how you've handled inquiries and driven customer satisfaction in previous roles, so donβt hold back on those examples!
Be Organised and Clear: Since the role involves managing multiple tasks, itβs important to present your application in a clear and organised manner. Use bullet points or headings to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity. Plus, itβs super easy!
How to prepare for a job interview at Empiric Student Property plc
β¨Know Your Community
Before the interview, research the student accommodation provider and its community initiatives. Be ready to discuss how you can contribute to building a welcoming environment and planning engaging events for students.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service and sales skills. Think of specific situations where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
β¨Demonstrate Multitasking Abilities
Since the role involves managing multiple tasks, be prepared to discuss how you prioritise and handle various responsibilities. You could even mention a time when you successfully juggled different tasks in a fast-paced environment.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions that show your interest in the role and the company. Inquire about upcoming events or community-building strategies they have in place, which will demonstrate your enthusiasm for the position.