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- Tasks: Keep our properties looking sharp and safe while solving maintenance challenges.
- Company: Join Hello Student, part of the Empiric Student Property Group, with a friendly team culture.
- Benefits: Enjoy your birthday off, discounts, flexible hours, and 25 days holiday entitlement.
- Why this job: Be part of a fun team making a real difference in students' lives.
- Qualifications: Experience in facilities management and a problem-solving mindset are key.
- Other info: Dynamic role with opportunities for community engagement and sustainability initiatives.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We’re Hello Student, part of the Empiric Student Property Group. With over 9000 beds around the UK our properties are some of the best in the market and our friendly and approachable team get to know our students, so that we provide a more personal experience. Be a part of that unforgettable service! We are only just getting started and we need great individuals to continue our success. You will work as part of a collaborative team that believes in respectfulness, supporting each other and most of all having FUN!
What you’ll do
- Be the go-to person for keeping our spaces looking sharp. This role is all about maintaining safe, stylish and functional buildings, while being a team player and a problem solver.
Your key responsibilities
- Maintenance and property care: Take charge of planned and reactive maintenance, keep the buildings and grounds looking superb and handle customer raised maintenance tasks.
- Health and safety: Ensure all statutory compliance is covered across your sites, handle emergencies efficiently and keep great working relationships with contractors.
- Finance: Manage costs for materials and maintenance equipment and keep maintenance stock levels in line with the needs of the business.
- Sustainability & community: Engage with local communities through volunteer work, participate in charity events, promote recycling, energy saving and other eco-friendly practices, and be a champion for positive social and environmental change.
- Customer service: Create a “home from home” community for students, support with operational audits, handle complaints efficiently and escalate where necessary.
Who you are
- Experienced in facilities management in multiple sites, preferably in PBSA, hospitality or leisure.
- Plumbing, electrical or building qualifications, or proven skills in a similar field.
- A problem-solving mindset with a collaborative approach.
- Adaptability, energy and a passion for delivering exceptional service.
What to expect
This fast-paced, dynamic role includes flexible hours. This role is perfect for someone who enjoys rolling up their sleeves, solving problems and delivering exceptional standards driven by our ways of working commitments.
Benefits
- Have your birthday off!
- SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments.
- Access to Reward Gateway and enjoy discounts with a number of leading retailers.
- Cycle 2 Work Scheme.
- Service Award Scheme (one day per year up to 5 years’ service).
- 25 days holiday entitlement (pro rata for part time colleagues).
- 8% pension (7.5% employer / 0.5% employee) contribution.
Maintenance Operative in Birmingham employer: Empiric Student Property plc
Contact Detail:
Empiric Student Property plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hello Student's vibe. They’re all about fun and collaboration, so think of ways you can show you fit right in with their team spirit.
✨Tip Number 2
Show off your problem-solving skills! During your chat, share specific examples of how you've tackled maintenance issues in the past. This will highlight your hands-on experience and adaptability, which are key for this role.
✨Tip Number 3
Don’t forget to ask questions! This shows your interest and helps you understand if the role is a good fit for you. Ask about their sustainability initiatives or how they engage with the local community – it’ll impress them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Maintenance Operative in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating a friendly and approachable environment!
Tailor Your Application: Make sure to tailor your application to the Maintenance Operative role. Highlight your relevant experience in facilities management and any specific skills you have, like plumbing or electrical work. We love seeing how your background fits with our mission to provide exceptional service!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. This will help us quickly see why you’d be an awesome addition to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our fantastic team!
How to prepare for a job interview at Empiric Student Property plc
✨Know Your Stuff
Before the interview, brush up on your facilities management knowledge, especially in areas like plumbing, electrical work, and building maintenance. Be ready to discuss your past experiences and how they relate to the role at Hello Student.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled maintenance issues in the past. Think about specific challenges you faced and how you resolved them. This will demonstrate your proactive approach and problem-solving mindset, which is key for this role.
✨Emphasise Teamwork
Since this role involves working closely with a collaborative team, be sure to highlight your experience in team settings. Share stories that showcase your ability to support colleagues and contribute to a positive work environment.
✨Be Ready to Discuss Customer Service
Customer service is crucial in this role, so think about how you've created a welcoming environment in previous positions. Prepare to talk about how you handle complaints and ensure a 'home from home' experience for students.
