Empire Capital is a boutique investment and asset management firm based in Mayfair. We have a growing portfolio of residential and commercial assets across London, the UK and abroad, and we act for private clients, family offices and international business groups.
We are looking for a proactive, hands‑on Property Maintenance Coordinator to join our team. You will take ownership of the day‑to‑day maintenance of our properties from A to Z, from reporting a fault through to job completion and invoice payment. This is an active, site‑based role suited to a quick‑thinking problem solver who communicates well and can keep many jobs moving at once.
What you’ll be doing
Maintenance and repairs
- Handling all reactive and planned maintenance across residential and commercial properties
- Arranging plumbers, electricians, gas engineers, handymen and other contractors, and making sure jobs are completed on time and to standard
- Attending properties to assess issues, meet contractors, check completed work and resolve problems on site
- Organising routine servicing, including boilers, appliances and building systems
Quotations and contractors
- Obtaining competitive, market‑rate quotations for maintenance and repair work, and comparing them to make sure we get value for money
- Building and maintaining a reliable network of trusted contractors and suppliers
- Obtaining quotations for end of tenancy cleaning and related works
Appliance cover and insurance
- Managing appliance insurance and warranty cover across the portfolio
- Raising and following up claims, arranging repairs or replacements, and dealing with insurers and providers through to resolution
Snagging and tenancy changeovers
- Preparing and managing snagging lists for new, refurbished and vacated properties, and making sure every item is closed out
- Supporting tenancy changeovers, including inventories, check‑ins, check‑outs and end of tenancy cleaning
Invoices and administration
- Working closely with the accounts department to make sure contractor invoices are accurate, correctly addressed to the right entity and paid promptly
- Keeping clear records of jobs, quotations, invoices, certificates and warranties for each property
- Providing regular updates to management on open jobs, costs and any recurring issues
What we’re looking for
- A degree in any discipline
- Practical knowledge of property maintenance and how to get jobs done quickly and cost‑effectively
- Confidence in sourcing contractors and negotiating fair, market‑rate quotes
- A proactive, energetic approach and a genuine problem solver who doesn’t wait to be told
- Excellent communication skills, comfortable liaising with tenants, contractors, insurers, agents and internal teams
- Highly organised, able to manage many jobs at once and follow them through to completion
- Flexibility to work on site and travel between properties as needed
- Experience with inventories and end of tenancy cleaning is desirable but not essential
What we offer
- Salary of £28,000 – £30,000 per annum, depending on experience
- Full‑time, on‑site role with flexibility to work across our properties
- A varied, hands‑on role in a small team where your work has a direct impact
- Exposure to a diverse portfolio of prime London and international properties
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Property Maintenance Manager employer: Empire Capital Limited
Empire Capital Limited is an exceptional employer located in the heart of Mayfair, London, offering a dynamic work environment that fosters professional growth and development. As a Maintenance Supervisor, you will benefit from a competitive salary, 28 days of holiday, and the opportunity to work with a dedicated team in a fast-paced, growing firm that values high standards and effective communication. Join us to be part of a reputable property management company that prioritises employee well-being and career advancement.
