Job Title: Maintenance Supervisor
Department: Property Maintenance
Location: 3 Trebeck Street, Mayfair, London W1J 7LS, with regular travel across the London property portfolio
Employment Type: Full-Time, Permanent
Working Hours: Monday to Friday, 9:00 AM – 7:00 PM
Company Description
Empire Capital Limited is a boutique property and asset management firm based in Mayfair, London, specializing in helping private and institutional investors acquire, develop, and manage property portfolios. The firm supports a broad range of assets, from individual residential properties to large commercial and residential developments. Through strategic collaborations with leading global firms in banking, accountancy, and law, Empire Capital focuses on delivering first-class service and market-leading returns. Since its founding in 2007, the company has built a strong reputation as a trusted real estate advisory and asset manager for both domestic and international investors, with particular expertise across European, American, and Middle Eastern markets.
Job Purpose
The Maintenance Supervisor supports the Maintenance department in the day-to-day upkeep, repair and compliance of a large residential and commercial property portfolio across London. The role is hands-on and site-based, ensuring works are carried out to a high standard, contractors are properly supervised, and issues are resolved promptly and cost-effectively.
Key Responsibilities
- Carry out regular site visits and inspections across the property portfolio to identify maintenance, repair and compliance issues.
- Supervise contractors on site, ensuring works are carried out safely, to specification, and within agreed timeframes.
- Log, track and follow up on reported maintenance issues from tenants, ensuring timely resolution.
- Assist in obtaining and comparing contractor quotations for repair and refurbishment works.
- Support with fire safety, EICR, gas safety and other statutory compliance checks across properties.
- Conduct property inventories, condition reports and photographic documentation as required.
- Escalate urgent or high-risk issues (e.g. leaks, electrical faults, fire safety concerns) to the Property Maintenance Manager promptly.
- Coordinate access arrangements with tenants, agents and building management for scheduled and reactive works.
- Maintain accurate records of works carried out, materials used, and costs incurred.
- Assist with the annual servicing programme (e.g. boilers, fire alarms, communal equipment) across the portfolio.
- Ensure health and safety standards are maintained on all sites, including proper use of PPE and safe working practices.
Person Specification
Essential
- Previous experience in a property maintenance, facilities, or building supervision role.
- Working knowledge of building maintenance trades (plumbing, electrical, carpentry, decorating).
- Good understanding of health and safety requirements on site.
- Strong organisational skills with the ability to manage multiple sites and tasks concurrently.
- Clear and professional communication skills, both written and verbal.
- Competent with basic IT tools (email, reporting spreadsheets, photo documentation).
- Good negotiation skills, with the ability to obtain competitive quotes and cost-effective outcomes from contractors and suppliers.
Desirable
- Background in construction, interior fit-out, or a related trade.
- Familiarity with fire safety, EICR and gas safety compliance requirements.
- Experience working across a residential and/or commercial property portfolio.
Benefits
- Salary - £28,000 to £30,000 p.a
- 28 Days holiday, including bank holidays
- Opportunity to work with a fast-paced and growing firm
