At a Glance
- Tasks: Manage product delivery and collaborate with teams to ensure high-quality releases.
- Company: Join Empathika, an innovative AI healthcare platform transforming medication management.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving growth in the HealthTech sector.
- Why this job: Make a real impact in healthcare while working with cutting-edge technology.
- Qualifications: 5+ years in product or delivery management, strong Agile knowledge, and excellent communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Location: Hybrid (UK-based – Leicester or within commuting distance)
Reporting to: COO, CareApps Ltd (Empathika)
Collaborates with: CTO, Product Design Lead, QA Lead, and Development Team
About Empathika
Empathika, a flagship product of CareApps Ltd, is an AI-powered healthcare platform designed to transform medication management, communication, and compliance across care homes and domiciliary care. Following a successful launch at the Birmingham Care Show, we are entering an accelerated growth phase, supported by renewed investor commitment and an expanded development capacity.
Role Purpose
To manage the end-to-end delivery of Empathika’s product roadmap — from requirement gathering and backlog prioritisation to sprint delivery and release management — ensuring all deliverables meet client expectations, compliance standards, and commercial timelines.
Key Responsibilities
- Product Ownership & Requirements Gathering: Engage with care home managers, nurses, and partners to collect detailed business and functional requirements. Translate those requirements into user stories, acceptance criteria, and feature specifications. Maintain a living product roadmap aligned with company vision and stakeholder priorities.
- Delivery Management: Oversee day‑to‑day sprint planning, backlog grooming, and progress tracking with the development team. Ensure timely and high‑quality releases through structured sprint reviews and retrospectives. Collaborate closely with QA and engineering to remove blockers and maintain delivery velocity.
- Stakeholder & Client Communication: Act as the UK point of contact for internal stakeholders, clients, and pilot partners. Coordinate demos, UAT feedback sessions, and release notes. Prepare concise product update reports and investor progress summaries.
- Compliance & Quality: Ensure all product features align with UK care sector regulations (CQC, NICE, GDPR, etc.). Work with internal compliance leads to map modules against care frameworks.
- Documentation & Reporting: Maintain clear and up‑to‑date documentation: backlog, sprint reports, and technical notes. Provide structured progress reports to the COO and CTO.
Essential Skills & Experience
- 5+ years in Product Management, Delivery Management, or Business Analysis for SaaS or digital healthcare platforms.
- Proven experience coordinating distributed or cross‑functional development teams.
- Strong understanding of Agile (Scrum/Kanban) principles.
- Familiarity with eMAR, care planning, or healthcare software.
- Excellent communication, documentation, and stakeholder management skills.
- Proficiency in tools such as Jira, Confluence, and Figma.
Desirable
- Background in HealthTech, MedTech, or CareTech (UK market).
- Knowledge of data protection, cybersecurity, and medical compliance standards.
- Technical literacy with APIs, integrations, and UI/UX workflows.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Project Management and Information Technology Hospitals and Health Care
Product & Delivery Manager in Leicester employer: Empathika
Empathika, a pioneering AI-powered healthcare platform, offers an exceptional work environment that prioritises innovation and collaboration. With a hybrid working model based in Leicester, employees benefit from a supportive culture that encourages professional growth and development, alongside the opportunity to make a meaningful impact in the healthcare sector. Join us to be part of a dynamic team dedicated to transforming medication management and compliance across care homes, while enjoying the advantages of a rapidly growing company backed by strong investor support.
StudySmarter Expert Advice🤫
We think this is how you could land Product & Delivery Manager in Leicester
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Empathika!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Empathika would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Empathika through your school's career services!
We think you need these skills to ace Product & Delivery Manager in Leicester
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product & Delivery Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product & Delivery Manager position at Empathika. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Empathika
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
