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- Tasks: Manage client relationships and oversee project execution in a dynamic medical communications environment.
- Company: Global medical communications agency blending science with creativity to inspire change.
- Benefits: Generous leave, enhanced family policies, sabbatical, private medical insurance, and pension contributions.
- Why this job: Join a passionate team making a real impact in healthcare through innovative communication strategies.
- Qualifications: Experience in account management within medical communications and a degree in life sciences or related field.
- Other info: Collaborative culture with opportunities for mentorship and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are a global medical communications agency blending deep scientific expertise with creative brilliance to inspire change. Behaviour change starts with inspiration. By infusing vibrant creativity into our work, we produce engaging medical communications that have the power to captivate and spark action. Our absolute commitment to scientific precision across diverse therapy areas, including the complex fields of rare disease, oncology and advanced therapies, ensures we can make change a reality. For over 10 years, our team of exceptional PhD and advanced degree medical writers, strategists and world-class creatives have generated award-winning innovation across medical affairs and commercial disciplines. We are driven by a desire to create inspiring work that changes lives for the better, always guided by our core values; INTEGRITY, IMAGINATION, AGILITY, COLLABORATION and EMPOWERMENT that underpin who we are and the positive culture of our team.
ROLE
We’re looking for a Senior Account Manager with a strong digital acumen, to work across an array of POM account activities and programmes. You will play a pivotal role in managing and nurturing client relationships, driving project success, and ensuring financial accuracy is maintained across your accounts. You will leverage your proven experience to provide strategic advice and support to clients, making yourself an invaluable asset to both the agency and the clients you serve. Working closely with a Senior Account Director or Group Account Director, you will be part of a dedicated account team of talented Client Services and Medical Writers, working with a defined cluster of our Global, EU and US clients. Foresight, communication and agility are key in this integral role, the ideal candidate will be able to flex up and down where needed to ensure seamless team dynamics and on-point delivery.
KEY RESPONSIBILITIES
- Demonstrate strategies to ensure efficiency and accuracy in financial planning across your accounts.
- Lead monthly forecasting/billing plans with foresight and rationale to ensure accurate monthly recognition.
- Exemplary client relationship management.
- Advise clients and elevate the relationship beyond project delivery, adding value and support.
- Understand clients' business objectives, market dynamics, and therapeutic areas to effectively support their needs.
- Oversee the end-to-end execution of projects, ensuring timely delivery, budget adherence, and high-quality outcomes.
- Monitor project progress, identify potential risks, and proactively resolve issues to ensure successful project completion.
- Be aware of overarching client plans, strategic imperatives and anticipate upcoming events (e.g., new product launches).
- Actively review and contribute to client expansion plans, setting regular meetings with your Account Lead to discuss new ideas and opportunities.
- Continuously maintain current knowledge of relevant therapeutic areas and products by staying up to date with emerging literature, industry news, and press releases.
- Provide management support to account executives as needed, while mentoring and guiding junior team members.
- Work closely with internal teams, including medical writers, creative designers, scientific experts, and digital specialists, to develop and implement integrated communication strategies.
- Collaborate with account leads and the Senior Management Team to develop and present content for internal and Client Services team meetings.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Proven experience as an Account Manager within a medical communications agency.
- Bachelor's degree in life sciences, communications, marketing, or a related field.
- Strong understanding of medical communications, healthcare regulations, and industry guidelines.
- Excellent project management skills with the ability to handle multiple projects simultaneously.
- Exceptional interpersonal and communication skills, with the ability to build rapport with clients and internal stakeholders.
- Strategic mindset, capable of providing innovative solutions and strategic guidance to clients.
- Ability to travel for client meetings, conferences, and industry events, with appropriate visa certifications.
OUR REWARDS
- 25 days annual leave + bank holidays + 3 days off for Christmas + Birthday Day off.
- Enhanced Maternity and Paternity policies.
- 6 weeks paid sabbatical after 5 years’ service.
- Life assurance.
- Private medical insurance.
- Pension (up to 7% matching employee/employer contribution).
Senior Account Manager employer: Emotive
Contact Detail:
Emotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical communications field and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Senior Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their projects and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who truly gets their mission.
✨Tip Number 3
Practice your pitch! Be ready to articulate your value proposition clearly. Highlight your digital acumen and client management skills, and how they can help drive project success and client satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our vibrant team at StudySmarter.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for medical communications shine through. We want to see how your passion aligns with our mission to inspire change and create impactful work.
Tailor Your Experience: Make sure to highlight your relevant experience as an Account Manager in the medical communications field. We’re looking for specific examples that demonstrate your strategic mindset and project management skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that showcase your skills without unnecessary fluff. Remember, clarity is key in effective communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Emotive
✨Know Your Stuff
Make sure you brush up on the latest trends in medical communications and the specific therapeutic areas mentioned in the job description. Being able to discuss recent developments in oncology or rare diseases will show your genuine interest and expertise.
✨Showcase Your Strategic Mindset
Prepare examples of how you've successfully managed client relationships and driven project success in the past. Think about times when you added value beyond just delivering projects, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Digital Acumen
Since the role requires strong digital skills, be ready to discuss any digital tools or platforms you've used in previous roles. Highlight how these tools helped improve client engagement or project management.
✨Emphasise Collaboration
This agency values teamwork, so come prepared to talk about how you've worked with cross-functional teams in the past. Share specific instances where your collaboration led to successful outcomes, showcasing your ability to work seamlessly with others.
