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- Tasks: Manage client relationships and drive project success in a dynamic medical communications agency.
- Company: Global medical communications agency blending science and creativity to inspire change.
- Benefits: 25 days leave, enhanced parental policies, private medical insurance, and a paid sabbatical.
- Why this job: Join a passionate team making a real impact in healthcare through innovative communication.
- Qualifications: Experience in medical communications and a degree in life sciences or related field.
- Other info: Collaborative environment with opportunities for mentorship and career growth.
The predicted salary is between 36000 - 60000 £ per year.
We are a global medical communications agency blending deep scientific expertise with creative brilliance to inspire change. Behaviour change starts with inspiration. By infusing vibrant creativity into our work, we produce engaging medical communications that have the power to captivate and spark action. Our absolute commitment to scientific precision across diverse therapy areas, including the complex fields of rare disease, oncology and advanced therapies, ensures we can make change a reality. For over 10 years, our team of exceptional PhD and advanced degree medical writers, strategists and world-class creatives have generated award-winning innovation across medical affairs and commercial disciplines.
We are driven by a desire to create inspiring work that changes lives for the better, always guided by our core values; INTEGRITY, IMAGINATION, AGILITY, COLLABORATION and EMPOWERMENT that underpin who we are and the positive culture of our team.
ROLE
We are looking for a Senior Account Manager with a strong digital acumen, to work across an array of POM account activities and programmes. You will play a pivotal role in managing and nurturing client relationships, driving project success, and ensuring financial accuracy is maintained across your accounts. You will leverage your proven experience to provide strategic advice and support to clients, making yourself an invaluable asset to both the agency and the clients you serve. Working closely with a Senior Account Director or Group Account Director, you will be part of a dedicated account team of talented Client Services and Medical Writers, working with a defined cluster of our Global, EU and US clients. Foresight, communication and agility are key in this integral role, the ideal candidate will be able to flex up and down where needed to ensure seamless team dynamics and on-point delivery.
KEY RESPONSIBILITIES
- Demonstrate strategies to ensure efficiency and accuracy in financial planning across your accounts.
- Lead monthly forecasting/billing plans with foresight and rationale to ensure accurate monthly recognition.
- Exemplary client relationship management.
- Advise clients and elevate the relationship beyond project delivery, adding value and support.
- Understand clients' business objectives, market dynamics, and therapeutic areas to effectively support their needs.
- Oversee the end-to-end execution of projects, ensuring timely delivery, budget adherence, and high-quality outcomes.
- Monitor project progress, identify potential risks, and proactively resolve issues to ensure successful project completion.
- Be aware of overarching client plans, strategic imperatives and anticipate upcoming events (e.g., new product launches).
- Actively review and contribute to client expansion plans, setting regular meetings with your Account Lead to discuss new ideas and opportunities.
- Proactively identify new opportunities to expand client relationships and drive business growth.
- Continuously maintain current knowledge of relevant therapeutic areas and products by staying up to date with emerging literature, industry news, and press releases.
- Provide management support to account executives as needed, while mentoring and guiding junior team members.
- Work closely with internal teams, including medical writers, creative designers, scientific experts, and digital specialists, to develop and implement integrated communication strategies.
- Collaborate with account leads and the Senior Management Team to develop and present content for internal and Client Services team meetings.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Proven experience as an Account Manager within a medical communications agency.
- Bachelor's degree in life sciences, communications, marketing, or a related field.
- Strong understanding of medical communications, healthcare regulations, and industry guidelines.
- Excellent project management skills with the ability to handle multiple projects simultaneously.
- Exceptional interpersonal and communication skills, with the ability to build rapport with clients and internal stakeholders.
- Strategic mindset, capable of providing innovative solutions and strategic guidance to clients.
- Ability to travel for client meetings, conferences, and industry events, with appropriate visa certifications.
OUR REWARDS
- 25 days annual leave + bank holidays + 3 days off for Christmas + Birthday Day off.
- Enhanced Maternity and Paternity policies.
- 6 weeks paid sabbatical after 5 years' service.
- Life assurance.
- Private medical insurance.
- Pension (up to 7% matching employee/employer contribution).
Senior Account Manager in London employer: Emotive
Contact Detail:
Emotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, make sure to highlight your experience and how it aligns with their needs. Use specific examples from your past roles to demonstrate your expertise in managing client relationships and driving project success.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in working with them. A well-crafted email can go a long way in making a memorable impression.
✨Tip Number 4
Prepare for interviews by researching the company and its clients. Understand their business objectives and therapeutic areas so you can speak confidently about how you can add value. And remember, we love candidates who show genuine enthusiasm for our mission!
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for medical communications shine through. We want to see how your passion aligns with our mission to inspire change and create impactful work.
Tailor Your Experience: Make sure to highlight your relevant experience as an Account Manager in the medical communications field. We love seeing how you've successfully managed client relationships and driven project success in your previous roles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and achievements are easy to spot. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Emotive
✨Know Your Stuff
Make sure you brush up on the latest trends in medical communications and the specific therapeutic areas mentioned in the job description. Being able to discuss recent developments in oncology or rare diseases will show that you're not just a candidate, but a knowledgeable partner who can add real value.
✨Showcase Your Digital Savvy
Since the role requires strong digital acumen, be prepared to discuss your experience with digital tools and platforms. Bring examples of how you've used digital strategies to enhance client relationships or project outcomes. This will demonstrate your ability to adapt and innovate in a fast-paced environment.
✨Client Relationship Mastery
Prepare to share specific examples of how you've successfully managed client relationships in the past. Highlight instances where you went above and beyond to understand their needs and provide strategic advice. This will illustrate your commitment to exemplary client management, which is crucial for this role.
✨Team Player Mindset
Collaboration is key in this position, so be ready to discuss how you've worked effectively within teams. Share stories that showcase your ability to mentor others and support your colleagues, as well as how you’ve contributed to a positive team dynamic. This will align perfectly with the agency's core values of collaboration and empowerment.
