At a Glance
- Tasks: Build strong client relationships and oversee project execution in medical communications.
- Company: Join Emotive, a global agency blending science and creativity to inspire change.
- Benefits: 25 days leave, enhanced parental policies, private medical insurance, and a 6-week sabbatical.
- Other info: Dynamic team culture focused on empowerment and professional growth.
- Why this job: Make a real impact in healthcare while working in a supportive and collaborative environment.
- Qualifications: Experience in medical communications and a degree in life sciences or related fields.
The predicted salary is between 60000 - 80000 £ per year.
Location: London (Hybrid – 2 days per week in the office)
ABOUT EMOTIVE
We are a global medical communications agency blending deep scientific expertise with creative brilliance to inspire change. Behaviour change starts with inspiration. By infusing vibrant creativity into our work, we produce engaging medical communications that have the power to captivate and spark action. Our absolute commitment to scientific precision across diverse therapy areas, including the complex fields of rare disease, oncology and advanced therapies, ensures we can make change a reality.
For over 10 years, our team of exceptional PhD and advanced degree medical writers, strategists and world-class creatives have generated award-winning innovation across medical affairs and commercial disciplines. We are driven by a desire to create inspiring work that changes lives for the better, always guided by our core values – INTEGRITY, IMAGINATION, AGILITY, COLLABORATION and EMPOWERMENT – that underpin who we are and the positive culture of our team.
ABOUT THE ROLE
We’re looking for an Account Manager with experience across medical affairs activities, including core content development, advisory boards and congress activity, to work across an array of account activities and programmes that meet client objectives, ensuring quality deliverables on time and within budget. The Account Manager will identify, retain and grow business with current clients and line manage one or more Account Executives. Working closely with a Senior Account Director, you will be part of a dedicated account team of talented Client Services and Medical Writers who together are responsible for agile working with a defined cluster of our Global and US clients.
WHAT YOU’LL BE DOING
- Build and maintain strong relationships with clients, serving as the primary point of contact within the agency.
- Understand clients' business objectives, market dynamics, and therapeutic areas to effectively support their needs.
- Act as a trusted advisor, providing strategic guidance and innovative solutions to clients' medical communication challenges.
- Proactively identify new opportunities to expand client relationships and drive business growth.
- Oversee the end-to-end execution of projects, ensuring timely delivery, budget adherence, and high-quality outcomes.
- Collaborate with internal teams, including medical writers, creative designers, scientific experts, and digital specialists, to develop and implement integrated communication strategies.
- Define project scopes, objectives, timelines, and resource requirements in collaboration with clients and internal stakeholders.
- Monitor project progress, identify potential risks, and proactively resolve issues to ensure successful project completion.
WHAT WE’RE LOOKING FOR
- Proven experience as an Account Manager or Senior Account Executive within a medical communications agency.
- Bachelor's degree in life sciences, communications, marketing, or a related field.
- Strong understanding of medical communications, healthcare regulations, and industry guidelines.
- Excellent project management skills with the ability to handle multiple projects simultaneously.
- Exceptional interpersonal and communication skills, with the ability to build rapport with clients and internal stakeholders.
- Strategic mindset, capable of providing innovative solutions and strategic guidance to clients.
- Ability to travel occasionally for client meetings, conferences, and industry events.
WHY WORK WITH US
At Emotive, people are at the heart of everything we do. We’re proud to foster a collaborative and supportive environment where individuals feel connected to their colleagues, valued for their contributions and inspired by meaningful work. Our recent employee engagement survey reinforced the positive workplace experience we have built, with team members overwhelmingly reporting that they feel part of a team and have purpose in their roles. We believe the best work happens when people feel empowered, supported and trusted to make a difference. Alongside opportunities for growth and development, we’re committed to creating a workplace where people can thrive professionally while building meaningful relationships and a genuine sense of belonging.
OUR REWARDS
- 25 days of annual leave (+ bank holidays)
- Birthday day off + 3 days off between Christmas and New Year
- Enhanced maternity and paternity policies
- 6 weeks’ paid sabbatical after 5 years’ service
- Life assurance
- Private medical insurance, including vision and dental cover, with access to discounts of up to 40% on gym memberships
- Pension – up to 7% matching employee/employer contribution
Account Manager employer: Emotive
Emotive is an exceptional employer that prioritises a collaborative and supportive work culture, where employees are empowered to make a meaningful impact in the medical communications field. With a strong commitment to professional growth, generous benefits including enhanced parental leave and a paid sabbatical, and a vibrant London location that fosters creativity and innovation, Emotive offers a rewarding environment for Account Managers looking to thrive in their careers while contributing to inspiring change in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Emotive.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Emotive.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Emotive, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Emotive.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Emotive.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Emotive. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Emotive. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Emotive
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Emotive’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
