At a Glance
- Tasks: Be the friendly face of our firm, handling calls and welcoming clients.
- Company: Join an award-winning law firm known for its client care and supportive culture.
- Benefits: Enjoy 24 days of leave, private health insurance, and a company pension scheme.
- Why this job: Experience a positive work environment with a strong sense of belonging and professional growth.
- Qualifications: 1+ years in a receptionist role, strong communication skills, and proficiency in Microsoft applications.
- Other info: Work 36 hours a week with a schedule that allows for a great work-life balance.
The predicted salary is between 13800 - 17200 £ per year.
This Receptionist Administrator role is an integral part of the business and this is often the first point of contact to both internal and external clients. Maintaining a professional and friendly manner is essential as this role involves dealing with people at all levels. The Receptionist Administrator role focuses on call handling and front-of-house work, but also includes file administration, data entry, and database management. We are very interested to hear from anyone with previous reception / front of house experience in any industry (Hotel / Office / Accountancy / Legal / GP Surgery etc.) The ability to work under pressure is important as they are a very busy practice. What you’ll be doing as their Receptionist Administrator * Undertaking receptionist tasks including managing front of house and ensuring the reception area is organised and presented in a professional manner * Meeting clients who present themselves at reception and dealing with their enquiries as necessary * Receiving and making telephone calls to clients and third party contacts including keeping them up to date with matter/transaction progress * Scheduling appointments for Fee Earners * Maintaining Fee Earner diaries * Liaising with all members of staff in relation to client matters * Opening electronic files and inputting client details * Managing incoming and outgoing correspondence * Ensuring electronic and manual client matter files are up to date * Preparing files for storage and retrieving client documents Could you be part of this friendly, award-winning team? As their Receptionist Administrator you will need: * At least 1 years’ experience in a similar receptionist / front of house role * To be proficient in a variety of computer software applications including Microsoft * Strong communication skills with a high standard of professionalism and courtesy * A clear confident telephone manner * To be organised with a logical approach * Strong multi-tasking and time-management skills Salary & Benefits * Salary c£23,000 per year, negotiable * 24 days of annual leave plus bank holiday * Company Pension Scheme * Private Health Insurance Hours As their Receptionist Administrator you will work 36 hours per week; 9am to 5.15pm Monday to Thursday, and 9am to 5pm Friday. Why this Receptionist Administrator role is well worth your consideration * They have a positive work environment and promote a sense of belonging * Long standing reputation for client care and a respected name in the profession * Supportive leadership and management The Company Our client is an award-winning firm of Solicitors providing a wide range of legal services to both individuals and businesses. Their team of Lawyers and support staff are experts in their field and carry the values of the firm with them to give a friendly, informal and professional service. They have an excellent track record with many of their clients having been loyal to the Firm for many years, giving them a long standing reputation for client care and respected name in the profession
Receptionist Administrator employer: Emmerson Ross Recruitment
Contact Detail:
Emmerson Ross Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Administrator
✨Tip Number 1
Make sure to highlight your previous reception or front-of-house experience during the interview. Share specific examples of how you managed busy environments and dealt with various client inquiries, as this will demonstrate your ability to thrive under pressure.
✨Tip Number 2
Familiarize yourself with common software applications used in reception roles, especially Microsoft Office. Being able to discuss your proficiency with these tools can set you apart from other candidates.
✨Tip Number 3
Practice your telephone communication skills before the interview. A clear and confident phone manner is crucial for this role, so consider role-playing common scenarios with a friend to build your confidence.
✨Tip Number 4
Research the company’s values and reputation for client care. During your conversation, express how your personal values align with theirs, showcasing that you would be a great fit for their friendly and professional team.
We think you need these skills to ace Receptionist Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous reception or front-of-house experience. Mention specific roles and responsibilities that align with the job description, such as managing client inquiries or scheduling appointments.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples of how you've effectively communicated with clients and colleagues in past positions. Highlight any experience with telephone handling and client interactions.
Demonstrate Organizational Abilities: Illustrate your organizational skills by detailing how you manage multiple tasks and prioritize effectively. Mention any tools or methods you use to stay organized, especially in a busy environment.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Receptionist Administrator role. Use keywords from the job description to show that you understand what the company is looking for.
How to prepare for a job interview at Emmerson Ross Recruitment
✨Showcase Your Front-of-House Experience
Make sure to highlight your previous experience in reception or front-of-house roles. Share specific examples of how you managed client interactions and maintained a professional environment, as this will demonstrate your suitability for the role.
✨Demonstrate Strong Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you handle phone calls and face-to-face inquiries, showcasing your courteous and professional demeanor.
✨Emphasize Organizational Skills
Discuss your ability to stay organized and manage multiple tasks simultaneously. Provide examples of how you've successfully juggled various responsibilities in a busy environment, which is crucial for this position.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve handling difficult clients or managing high-pressure situations. Think through your responses and be ready to explain how you would approach these scenarios, demonstrating your problem-solving skills and calmness under pressure.