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For Companies At a Glance
- Tasks: Manage online orders and provide top-notch customer support.
- Company: Successful UK e-commerce retailer with a focus on customer experience.
- Benefits: Full-time hours, competitive pay, and a vibrant work environment.
- Why this job: Join a dynamic team and make a difference in customers' online shopping experiences.
- Qualifications: Two years of sales or customer support experience and strong communication skills.
- Other info: Opportunity to grow in a fast-paced e-commerce industry.
The predicted salary is between 36000 - 60000 £ per year.
A successful e-commerce retailer in the UK is seeking a Sales Customer Service Advisor to manage the complete online order journey. The role involves providing sales support, guiding customers, and ensuring an exceptional customer experience.
Candidates should have at least two years of experience in sales or customer support with excellent communication skills. This full-time position requires 40 hours per week, including weekends.
E‑Commerce Sales & Customer Care Specialist in Paignton employer: Emmerson Ross Recruitment
Contact Detail:
Emmerson Ross Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E‑Commerce Sales & Customer Care Specialist in Paignton
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce space and let them know you're on the hunt for a Sales Customer Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to sales and customer care. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight your experience in guiding customers and providing exceptional service. Use specific examples to demonstrate how you've made a difference in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace E‑Commerce Sales & Customer Care Specialist in Paignton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales and customer support. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about e-commerce and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Emmerson Ross Recruitment
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the products or services the company offers. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've successfully handled customer interactions in the past. Think about specific situations where you resolved issues or provided exceptional service.
✨Demonstrate Your Sales Acumen
Be ready to discuss your sales experience in detail. Prepare to share strategies you’ve used to close sales or upsell products, as well as any metrics that highlight your success in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your enthusiasm and helps you determine if it’s the right fit for you.
