At a Glance
- Tasks: Maximise sales through our Secondhand Superstore and online channels while supporting our community.
- Company: Join Emmaus Mossley, a charity empowering people to overcome homelessness.
- Benefits: Competitive salary, hands-on experience, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Be part of a mission-driven team that transforms lives through retail and e-commerce.
- Qualifications: Experience in retail and e-commerce with a passion for customer service.
The predicted salary is between 28808 - 28808 £ per year.
CLOSING DATE: 13 August 2026
LOCATION: Emmaus Mossley
SALARY: £28,808 per annum
TYPE: Full time, 40 hours per week
WORK LOCATION: On Site
Do you have retail and e-commerce experience along with a passion for excellent customer service? Emmaus Mossley is currently recruiting for a new Retail & E-commerce Coordinator to build on our successful social enterprise. Emmaus Mossley is a charity that empowers people to overcome homelessness for good. We provide people with the foundation of a home and life‑changing tailored support. We’re here for people experiencing or at risk of homelessness. We see the person and their strengths – and help them get their life back on track, based on the future they want to create. When people are ready, we support them to find, secure and move in to their own permanent home.
Nestled in the Tame Valley, our residential community is home for up to 26 people at any one time. Our residents have a home, a purpose and a chance to make a real contribution to their community.
About the role
Every sale at Emmaus Mossley helps sustain our community and supports people who have experienced homelessness. Through our social enterprise, we generate the income that enables us to provide a home, tailored support and work experience, while creating opportunities for companions to develop skills, confidence and independence.
As our Retail & E-commerce Coordinator, you will play a key role in the success of our social enterprise. Working alongside companions, volunteers and colleagues, you will maximise the value of donated goods through our Secondhand Superstore and online sales channels. This is a varied, hands‑on role requiring sound commercial judgement, good organisational skills and a strong collaborative approach. The successful candidate will share our values, be committed to continuous improvement and understand that commercial success enables Emmaus Mossley to continue delivering its mission.
Retail & E-commerce Coordinator employer: Emmaus
Emmaus Merseyside is an exceptional employer, offering a unique opportunity to make a meaningful impact within the community while leading a dedicated team. With a strong focus on employee growth and a supportive work culture, we provide comprehensive training and development opportunities, ensuring that our staff can thrive in their roles. Located in a vibrant area, our organisation fosters a sense of belonging and purpose, making it an ideal place for those seeking rewarding employment in the social enterprise sector.
StudySmarter Expert Advice🤫
We think this is how you could land Retail & E-commerce Coordinator
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Emmaus are looking for when hiring for a Retail & E-commerce Coordinator.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Emmaus for the Retail & E-commerce Coordinator, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Emmaus as a Retail & E-commerce Coordinator, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Emmaus’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Retail & E-commerce Coordinator.
We think you need these skills to ace Retail & E-commerce Coordinator
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Emmaus, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Emmaus's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Emmaus. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Emmaus
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Emmaus uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Emmaus. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
