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For Companies At a Glance
- Tasks: Lead retail and eBay sales, manage stock, and provide excellent customer service.
- Company: Join Emmaus Bristol, a charity dedicated to helping the homeless.
- Benefits: Competitive salary, supportive work environment, and meaningful impact.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in retail or e-commerce and strong leadership abilities.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 23000 - 31000 £ per year.
LOCATION: Emmaus Bristol, Backfields House, Bristol BS2 8QJ, with some work in our other Bristol store(s)
SALARY: £27,000
TYPE: Full time
WORK LOCATION: On Site
Come and help people out of homelessness by joining our Social Enterprises team as our new Retail and Ebay Sales Lead. At Emmaus Bristol we provide a home, support, training and work experience to formally homeless men and women in Bristol (known at Emmaus as companions). We fund our work in part through two shops selling second hand goods, a house clearance/furniture moving service and our eBay shop, and are looking for an enthusiastic and dedicated new team member to focus on retail and eBay.
Responsibilities
The role:
- In our shops, you will lead on all things retail including pricing, merchandising, donated stock control and brilliant customer service.
- Online, your ability to identify eBay-able goods, develop robust tracking systems and pack and send items to tight deadlines will help to increase sales.
- You’ll also bring your excellent coaching and motivation skills to support our companions, who operate our retail and online shops.
- Alongside customer-facing duties, you’ll help to optimise processes and systems behind the scenes to maximise efficiency and minimise costs.
- You will be asked to provide figures on sales income and expenditure and contribute to quarterly management information reports.
- Finally, you’ll work alongside and support any volunteers in our retail and online enterprises.
How to apply
Please read the job pack for the full person specification and job description, and if you have any questions before applying, please feel free to contact us for an informal chat. The application deadline is midnight on Sunday 1st March 2026.
Emmaus Bristol is an equal opportunity employer and values diversity.
Retail and Ebay Sales Lead employer: Emmaus
Contact Detail:
Emmaus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail and Ebay Sales Lead
✨Tip Number 1
Get to know the company! Research Emmaus Bristol and understand their mission. When you walk into that interview, show us you’re passionate about helping people out of homelessness and how your skills can contribute to that goal.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail and eBay sales. Think about examples from your past experiences that highlight your leadership and customer service skills, so you can impress us with your answers.
✨Tip Number 3
Dress the part! Since this role is all about retail, make sure you present yourself well. A smart-casual outfit can show us that you take the position seriously while still fitting in with the friendly vibe of our team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and gives you another chance to reiterate why you’d be a great fit for the team.
We think you need these skills to ace Retail and Ebay Sales Lead
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Share why you're excited about working with Emmaus Bristol and how you connect with our mission to help those experiencing homelessness.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and eBay sales. We want to see how your skills align with what we do, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your coaching and motivation skills, and how you plan to support our companions in their journey. Keep it personal and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Emmaus
✨Know Your Stuff
Before the interview, make sure you understand Emmaus Bristol's mission and how the Retail and eBay Sales Lead role fits into it. Familiarise yourself with their operations, especially around pricing, merchandising, and customer service. This will show your genuine interest in the role and the organisation.
✨Showcase Your Skills
Prepare to discuss specific examples of your experience in retail and online sales. Highlight any previous roles where you've successfully managed stock control or improved sales processes. Be ready to explain how you can apply these skills to help Emmaus Bristol increase their sales and support their companions.
✨Be a Team Player
Since this role involves coaching and motivating companions and volunteers, think about how you can demonstrate your leadership style. Share examples of how you've supported team members in the past, and be prepared to discuss how you would foster a positive environment at Emmaus Bristol.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the challenges the team currently faces or how success is measured in this role. This shows that you're not only interested in the position but also invested in the future of the team and the organisation.