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- Tasks: Lead charity retail and volunteer activities, creating a vibrant community space.
- Company: Emmaus Norfolk & Waveney, a unique charity supporting those experiencing homelessness.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your career in charity retail.
- Qualifications: Experience in charity retail and working with volunteers is a plus.
- Other info: Join a passionate team dedicated to social change and community support.
The predicted salary is between 29000 - 29000 £ per year.
Emmaus supports people to work their way out of homelessness. Emmaus provides a home and meaningful work for as long as someone needs it. You can make a difference by donating, getting involved or visiting one of our shops. We are converting the upstairs of the convent building into a unique Bed and Breakfast!
LOCATION: Emmaus Norfolk & Waveney
SALARY: £29,000
TYPE: Full Time - 40 Hours Per Week
WORK LOCATION: On Site
Join our team and take the lead at our beautiful charity shop in Ditchingham! Our social enterprise activities are the beating heart of life at Emmaus Norfolk and Waveney, it’s the area where the whole community, companions, staff and volunteers come together to help generate the vital income needed to run our amazing site. From our superb café where we produce all of our food in-house, to what is arguably Britain’s most beautiful charity shop, and soon to include a bespoke B&B experience, you will be joining one of the UK’s most interesting charity destinations.
This role offers a unique opportunity to bring your creative, organisational and entrepreneurial skills to a charity that is ready to help you build your career in charity retail and social enterprise development. Plus, your oversight of recruitment, training and development of volunteers will allow you to build a strong team around you to help achieve your own vision for the look and feel of our retail proposition.
Emmaus Norfolk and Waveney is a really great place to work; we have our challenges, but we face them together, staff, volunteers and companions working to support each other. Nothing here could happen without our wonderful companions who have all experienced issues around homelessness and social exclusion. They live on site, work in the social enterprises and receive training and support as part of their overall wellbeing package.
Often charity retailers work in isolation from the main charity; however, here you will be in the heart of the charity and have onsite support from the entire staff team. This means you will always be able to reach out for support as well as being able to influence other areas of the charity's work with your unique perspective and experiences.
Emmaus is a truly unique charity with a support offer unlike anything else in the sector; it is therefore highly recommended that you visit the site and speak to the team prior to applying for the role. Having a strong charity retail background and particularly having experience of working with volunteers would be an advantage. However, our staff team thrive not just on the skills they possess but on their ability to empathise, encourage and support each other and our companions. So if you think your skills don’t exactly match what we are looking for, but you think you could bring something unique to us, we’d encourage you to reach out for an informal chat.
Overall purpose of the job: To lead on all customer facing social enterprise activities (excluding catering) for Emmaus Norfolk and Waveney. This includes Charity Retail, Online Sale and any organised on-site events that involve sales to the public, such as farmers markets and craft stalls.
The post holder will provide direct supervision to all staff, companions and volunteers involved in any social enterprise activity. This includes the behind the scenes work involved in running a successful retail operation such as sorting, grading, pricing and display of donated goods to the public. You will coordinate this activity with the logistics manager who currently oversees the donation process and storage of donated items. The post holder will also oversee the recruitment, training and scheduled supervision of all Emmaus Norfolk and Waveney’s volunteers.
How to apply: Please download the attached job pack to find out more about the role and the key accountabilities. To apply please send your CV and a covering letter explaining how your skills and experiences are suited to the role by Friday 20th February at 5pm. Interviews will be held on w/c Monday 23rd February and Monday March 2nd. If you would like an informal chat about the role please contact Mark on the above email.
Charity Retail and Volunteer Manager in London employer: Emmaus
Contact Detail:
Emmaus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Charity Retail and Volunteer Manager in London
✨Tip Number 1
Get to know Emmaus before you apply! Visit the site, chat with the team, and soak in the vibe. This will not only help you understand the charity's mission but also give you a leg up during interviews.
✨Tip Number 2
Show off your personality! When you meet the team or during interviews, let your passion for charity retail and working with volunteers shine through. We love seeing candidates who are genuinely excited about making a difference.
✨Tip Number 3
Network like a pro! Connect with current staff or volunteers on social media or at events. Building relationships can give you insider info and might even lead to a recommendation when applying through our website.
✨Tip Number 4
Be ready to discuss your unique skills! Even if your experience doesn’t match perfectly, think about how your background can bring something fresh to the team. We value empathy and creativity just as much as experience!
We think you need these skills to ace Charity Retail and Volunteer Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for charity work shine through! We want to see how much you care about making a difference in the community and supporting those who have experienced homelessness.
Tailor Your CV: Make sure your CV is tailored to the role of Charity Retail and Volunteer Manager. Highlight any relevant experience you have in charity retail, volunteer management, or social enterprise. We love seeing how your unique skills can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Be specific about your experiences and how they relate to the responsibilities outlined in the job description. We want to know what makes you stand out!
Reach Out for an Informal Chat: If you're unsure about anything or just want to learn more, don’t hesitate to reach out for an informal chat with Mark. We’re here to help you understand the role better and see if it’s the right fit for you before you apply through our website!
How to prepare for a job interview at Emmaus
✨Know the Charity Inside Out
Before your interview, take some time to really understand Emmaus and its mission. Familiarise yourself with their work, especially how they support people experiencing homelessness. This will not only show your genuine interest but also help you connect your skills to their goals.
✨Showcase Your Volunteer Management Skills
Since this role involves overseeing volunteers, be ready to discuss your experience in managing and training volunteers. Prepare specific examples of how you've motivated teams or resolved conflicts in a volunteer setting. This will demonstrate your ability to lead and inspire others.
✨Bring Your Creative Ideas
Emmaus is looking for someone who can bring creativity to their retail operations. Think about innovative ideas you could implement in the charity shop or events. Be prepared to share these ideas during the interview to showcase your entrepreneurial spirit.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the charity's future plans, community engagement, or how they measure success in their social enterprises. This shows that you're not just interested in the job, but also in contributing to their mission.
