Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support operations and sustainability in our Letchworth store, helping people facing homelessness.
- Company: Join Emmaus Hertfordshire, a social enterprise dedicated to ending homelessness.
- Benefits: Competitive salary, hands-on experience, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Be part of a team that empowers individuals and promotes environmental sustainability.
- Qualifications: Proactive attitude, strong organisational skills, and a passion for social impact.
The predicted salary is between 26500 - 26500 £ per year.
Play an integral part in our social enterprise operations.
LOCATION: Hertfordshire - Based in Letchworth but with flexibility across our Social Enterprise
SALARY: £26,500
TYPE: Full time
WORK LOCATION: On Site
Your next role could help people facing homelessness develop new skills and gain valuable work experience. By joining Emmaus Hertfordshire, you’ll be part of a team working to end homelessness, one person at a time. We are seeking a passionate, practical, and proactive Operations & Sustainability Coordinator to support the efficient day-to-day running of our Letchworth store and help strengthen sustainability across our wider social enterprise operations.
Working closely with the Letchworth Store Manager and reporting to the Retail Operations Manager, you will play a key role in managing operations, logistics, and warehousing in our largest store. You’ll also support the movement of stock across our organisation – helping with house clearances, deliveries, collections, recycling, and stock rotation between stores. A strong focus of the role is reducing our environmental impact through improved reuse, repair, and responsible disposal.
Our social enterprises are vital – not only do they generate the majority of the income required to run our community, they also provide meaningful work, training, and confidence‑building opportunities for our Companions (people who have experienced homelessness). We’re looking for someone with a positive, can‑do attitude who can coach and support others with empathy, patience, and encouragement.
About the Role
At Emmaus Hertfordshire, no two days are the same. You might be:
- Organising and improving warehouse systems
- Preparing donated goods for resale
- Driving as part of our house clearance team, identifying and transporting reusable items
- Delivering and collecting stock between our stores and warehouses
- Rotating stock across branches to ensure the right items are in the right place
- Transporting goods for recycling or reuse in the most sustainable way
- Working in our workshop to restore, repair, or repurpose donated items
What we can guarantee is that your work will be varied, hands‑on, and genuinely rewarding.
Key Responsibilities
- Take ownership of the organisation and efficiency of warehousing and operational processes at the Letchworth store
- Support logistics, including house clearances, deliveries, collections, stock rotation across stores, and transport for recycling
- Identify and implement opportunities to improve recycling, upcycling, reuse, and waste reduction
- Work collaboratively with Companions, staff, and volunteers to embed operational best practice
- Stay up to date with sustainability trends, policies, and best practice
- Identify items suitable for repair, restoration, or upcycling within our workshop
- Ensure a strong focus on repairing and repurposing items that would otherwise be unsaleable
- Manage the disposal of unusable goods in the most environmentally responsible way
- Generate creative ideas for making use of slow‑selling or unsaleable stock
- Support established processes for obtaining, sorting, pricing, and tracking stock
- Assist with stock management across branches, consulting with shop managers to ensure appropriate stock levels and minimise waste
About You
We’re looking for someone who:
- Is proactive, adaptable, and comfortable working independently and as part of a team
- Enjoys a practical, physical role alongside planning and coordination
- Has strong organisational, project management, and communication skills
- Can motivate and support people from all backgrounds to work effectively and sustainably
- Has a genuine passion for environmental sustainability and social impact
- Has knowledge of waste management, logistics, or sustainable business practices
A full, clean driving licence is essential, as the role involves driving, van use, and manual handling. Emmaus Hertfordshire is an equal opportunities employer, committed to diversity and inclusion. We welcome and encourage applications from people of all backgrounds.
Operations & Sustainability Coordinator in Letchworth employer: Emmaus
Contact Detail:
Emmaus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Sustainability Coordinator in Letchworth
✨Tip Number 1
Get to know the company! Research Emmaus Hertfordshire and its mission. When you understand their values and goals, you can tailor your conversations to show how your skills align with their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to operations and sustainability. Think about examples from your past experiences that showcase your problem-solving skills and passion for social impact.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations & Sustainability Coordinator in Letchworth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sustainability and social impact shine through. We want to see that you genuinely care about making a difference in the community and have a proactive attitude towards tackling homelessness.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. Focus on your organisational skills, project management experience, and any previous work in logistics or sustainability – we love seeing how you can fit into our team!
Be Specific: In your cover letter, provide specific examples of how you've successfully managed operations or improved processes in the past. We appreciate concrete evidence of your abilities and how they relate to the role of Operations & Sustainability Coordinator.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this rewarding opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Emmaus
✨Know Your Stuff
Before the interview, dive deep into Emmaus Hertfordshire's mission and values. Understand their approach to sustainability and how they support people facing homelessness. This knowledge will help you connect your passion for social impact with their goals.
✨Showcase Your Skills
Prepare specific examples of your organisational and project management skills. Think about times you've improved processes or worked collaboratively in a team. Highlight any experience you have with logistics, waste management, or sustainability practices to demonstrate your fit for the role.
✨Be Ready to Get Hands-On
Since this role is practical and varied, be prepared to discuss how you handle physical tasks and adapt to changing situations. Share experiences where you've taken initiative in a hands-on environment, whether it’s organising a warehouse or leading a team project.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your genuine interest in the role and the organisation. Inquire about their current sustainability initiatives or how they measure the impact of their social enterprise. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.