At a Glance
- Tasks: Drive and deliver donated goods while supporting a meaningful charity mission.
- Company: Join Emmaus, a charity dedicated to helping those experiencing homelessness.
- Benefits: Enjoy a competitive salary, free parking, pension scheme, and 24/7 counselling support.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Full driving licence, customer service skills, and teamwork experience required.
The predicted salary is between 26000 - 30000 € per year.
Location: Emmaus Greenwich
Salary: £26,000–£30,000 per annum, depending on experience
Type: Full Time
Work Location: On Site
Fantastic company benefits include:
- Free onsite parking
- Pension Scheme
- Employee Assistance Programme with 24/7 confidential counselling
About the role
As a Delivery Driver, you will play a key role in supporting the charity’s retail and social enterprise operations by carrying out collections and deliveries of donated goods and furniture. You will be responsible for planning routes efficiently, ensuring safe handling and transport of items, and delivering excellent customer service at all times. Alongside driving duties, you will support and supervise companions and volunteers, contribute to training, and help ensure health and safety standards are consistently met. You will also assist with shop operations, stock movement, and wider business activities that support the charity’s mission and income generation.
Main duties and responsibilities
- Plan efficient collection and delivery routes, maximising time and fuel efficiency
- Load, unload, and safely move furniture and household goods in and out of vehicles and properties
- Ensure all driving and delivery activities comply with legal, organisational, and safety requirements
- Supervise, support, and train companions and volunteers, promoting excellent customer service
- Carry out routine vehicle safety checks and basic fleet maintenance
- Maintain strict compliance with health & safety, fire safety, and manual handling procedures
- Support donation quality checks in line with legislation and organisational standards
- Assist with house clearance, removals, and related administrative tasks as required
- Support retail operations including stock movement, Gift Aid, and sales activity
- Maintain accurate records for stock, cash handling, and general administration
- Ensure compliance with data protection, trading law, and internal policies
- Participate in the on-call rota and undertake additional reasonable duties as required
About you
As a Delivery Driver, you will hold a full driving licence and have experience in delivery planning, customer service, and working within a team environment. You will be confident handling and moving heavy goods, with a strong understanding of health and safety, manual handling, and safe working practices. You will bring good IT and administration skills, including basic Microsoft Office knowledge, and be able to stay calm under pressure while managing competing priorities. You will be a strong communicator with the ability to supervise and support volunteers, maintain professional boundaries, and work flexibly in a busy and sometimes challenging environment. Experience in retail, stock handling, recycling, or working with volunteers or vulnerable people is desirable, along with an understanding of homelessness issues and a commitment to Emmaus’ values.
Why Emmaus
Emmaus is a dedicated charity supporting people who have experienced homelessness by providing a home, work opportunities, and the support needed to rebuild their lives. Through our retail and reuse operations, we reduce waste, generate income for the community, and create meaningful work for companions, volunteers, and staff. Our mission is rooted in solidarity, dignity, and empowerment, helping people regain confidence and move towards independent living.
How to apply
If you have the relevant skills and experience for this Delivery Driver position and would like to be considered, please visit this link: Apply now.
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities. To ensure fairness and consistency in selecting the best candidate for our roles, all our applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
Delivery Driver employer: Emmaus
Emmaus Greenwich is an exceptional employer that offers a supportive and inclusive work environment, where employees can make a meaningful impact by helping those who have experienced homelessness. With competitive salaries, comprehensive benefits including free onsite parking and a pension scheme, and opportunities for personal growth through training and supervision of volunteers, Emmaus fosters a culture of solidarity and empowerment. Working on-site in Greenwich, you will be part of a dedicated team committed to generating income for the community while promoting dignity and independence for all involved.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Driver
✨Tip Number 1
Get to know the company! Research Emmaus and understand their mission. When you show genuine interest in their work during your interview, it’ll set you apart from other candidates.
✨Tip Number 2
Practice your route planning skills! Since you'll be responsible for efficient collections and deliveries, being able to discuss how you would optimise routes can really impress the hiring team.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled challenging situations with customers or volunteers. This will highlight your ability to maintain professionalism under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Emmaus team.
We think you need these skills to ace Delivery Driver
Some tips for your application 🫡
Show Off Your Driving Skills:Make sure to highlight your driving experience and any relevant qualifications in your application. We want to see how you plan routes efficiently and handle deliveries like a pro!
Customer Service is Key:Since you'll be interacting with the public, emphasise your customer service skills. Share examples of how you've provided excellent service in past roles – it really makes a difference to us!
Safety First!:Don’t forget to mention your understanding of health and safety practices. We take this seriously, so showing that you know your stuff will definitely catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Emmaus
✨Know Your Routes
Before the interview, brush up on your knowledge of efficient delivery routes. Being able to discuss how you would plan routes to maximise time and fuel efficiency will show that you understand the role and can think critically about logistics.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Since this position involves interacting with companions and volunteers, demonstrating your ability to communicate effectively and maintain professional boundaries is key.
✨Understand Health and Safety Standards
Familiarise yourself with health and safety regulations related to driving and handling goods. Be ready to discuss how you ensure compliance with these standards, as this is crucial for the role and shows your commitment to safety.
✨Be Ready to Discuss Teamwork
Think of instances where you've successfully worked within a team or supervised others. This role requires supporting and training companions and volunteers, so highlighting your teamwork skills will make you stand out as a candidate.
