At a Glance
- Tasks: Support individuals overcoming homelessness by providing tailored guidance and practical assistance.
- Company: Emmaus North East, a charity dedicated to helping those in need.
- Benefits: Rewarding work, community involvement, and the chance to make a real difference.
- Other info: Dynamic environment with opportunities for personal development and community engagement.
- Why this job: Join a compassionate team and empower others to achieve independence and personal growth.
- Qualifications: Experience in support roles, strong communication skills, and a passion for helping vulnerable adults.
The predicted salary is between 30000 - 42000 £ per year.
Emmaus North East supports people to progress after homelessness. We offer a wide range of services, from house clearances to getting involved with the wider community. Your support means that we can continue helping those who need it most.
The Support Worker plays a key role in helping companions at Emmaus North East build confidence, develop skills, and move towards independent living, volunteering, or employment. Working closely with the Service Manager and wider support team, the role provides structured, person-centred support through individual support plans, daily engagement, and community involvement.
Support Workers help companions with personal development, identify training or support needs, and connect individuals to specialist services where required. Durham SHAP (Single Homeless Accommodation Programme) supports people experiencing homelessness across County Durham by providing safe accommodation and tailored support. The service includes a community home and dispersed properties in Bishop Auckland and Spennymoor.
This is a rewarding but demanding role supporting individuals who may experience complex challenges such as homelessness, trauma, mental health issues, or substance use. The role requires strong communication skills, sound safeguarding awareness, emotional resilience, and the ability to respond calmly to challenging situations.
Key responsibilities:- Develop and review individual support plans with companions
- Provide practical and emotional support to help individuals achieve personal goals
- Support companions to access training, development, volunteering, or employment opportunities
- Assist individuals experiencing emotional difficulties or addiction by connecting them with specialist services
- Assess referrals, conduct inductions, and maintain occupancy levels
- Maintain accurate records and update support plans and case notes
- Encourage participation in community life and activities
- Work on a rota basis, including being the responsible person on duty when required
- We are looking for someone who is compassionate, organised, and committed to supporting vulnerable adults.
- Experience supporting adults at risk or in a similar role
- Strong communication, administration, and IT skills
- Ability to assess needs and manage challenging situations calmly
- Ability to work as part of a team and on a rota system
- Experience in supported housing, homelessness services, or social inclusion work
- Knowledge of mental health, substance misuse, or safeguarding
- First aid or other relevant qualifications
All roles at Emmaus North East are subject to DBS checks and require a commitment to safeguarding and professional boundaries.
Support Worker - Durham SHAP in Consett employer: Emmaus
Emmaus Merseyside is an exceptional employer, offering a unique opportunity to make a meaningful impact within the community while leading a dedicated team. With a strong focus on employee growth and a supportive work culture, we provide comprehensive training and development opportunities, ensuring that our staff can thrive in their roles. Located in a vibrant area, our organisation fosters a sense of belonging and purpose, making it an ideal place for those seeking rewarding employment in the social enterprise sector.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Durham SHAP in Consett
✨Tip Number 1
Get to know the charity! Research Emmaus North East and understand their mission. This will help you connect with the team during interviews and show that you're genuinely interested in supporting their cause.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the culture at Emmaus, which can really help you stand out.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle challenging situations related to homelessness or mental health. Use real-life examples to demonstrate your skills and resilience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re committed to being part of the Emmaus community right from the start.
We think you need these skills to ace Support Worker - Durham SHAP in Consett
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting vulnerable adults shine through. We want to see why you care about helping those who have experienced homelessness and how you can make a difference in their lives.
Tailor Your Experience:Make sure to highlight any relevant experience you have in supporting adults at risk or in similar roles. We love seeing how your background aligns with the key responsibilities of the Support Worker position, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Emmaus North East and what we stand for.
How to prepare for a job interview at Emmaus
✨Know the Organisation Inside Out
Before your interview, take some time to research Emmaus North East. Understand their mission, values, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Showcase Your Compassionate Side
As a Support Worker, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and support for vulnerable individuals. Think about how you’ve helped someone overcome challenges or achieve their goals, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and emotional resilience. Practice responding to situations involving challenging behaviours or emotional crises. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Highlight Your Teamwork Skills
Collaboration is crucial in this role. Be ready to discuss your experience working in teams, especially in high-pressure environments. Share specific instances where you’ve successfully worked with others to support individuals, as this will demonstrate your ability to fit into their team dynamic.
