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- Tasks: Lead operational management of a social enterprise and community support.
- Company: Emmaus Greenwich supports individuals affected by homelessness through community and work opportunities.
- Benefits: Competitive salary, meaningful work, and a chance to make a real social impact.
- Why this job: Join a passionate team dedicated to creating change and supporting those in need.
- Qualifications: Leadership experience and a passion for social impact are essential.
- Other info: Applications are anonymised to ensure fairness in the hiring process.
The predicted salary is between 36000 - 54000 £ per year.
Job Description
We are looking for a Chief Operating Officer that will be responsible for the operational management of the social enterprise, facilities, and Companion community at Emmaus Greenwich.
CLOSING DATE: 30 April 2025
LOCATION: Emmaus Greenwich (Plumstead)
SALARY: £42,000 – £45,000 per annum depending on experience
TYPE: Full Time, 40 Hours per week
Emmaus Greenwich is recruiting a Chief Operating Officer that will be responsible for the operational management of the social enterprise, facilities, and Companion community. Reporting to the CEO, the COO will ensure that all areas operate efficiently, meet compliance and safety standards, and support the overall mission of the charity.
Are you a leader with a passion for social impact? Do you thrive in a dynamic environment where your skills can create real change? If so, we want to hear from you!
About the role
The Chief Operating Officer will lead and manage a team of three key managers:
- Community Manager – responsible for the well-being, personal development, and support of companions.
- Retail Manager – responsible for the social enterprise and charity retail shops.
- Property and Facilities Manager – responsible for property maintenance, repairs, compliance, and health & safety.
Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We offer a home, meaningful work opportunities, and a sense of belonging.
At the heart of Emmaus Greenwich are our companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.
Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.
About Emmaus
Emmaus is a unique, secular organisation supporting people affected by homelessness and social exclusion. There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively, the Emmaus Federation supports more than 1,000 people with experience of homelessness.
How to apply
To apply for this role please send your CV, covering letter and a one page explanation of how you meet the person specification to info@emmausgreenwich.org or post it to: Emmaus Greenwich, 226 Elmley Street, Plumstead, London, SE18 7NN.
Our job pack below is available for download and provides you with useful information about our organisation, the job vacancy and the application process. Please take the time to read this pack and our website to find out more about our charity, community and social enterprise.
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate for our roles, all our applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
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Chief Operating Officer employer: Emmaus
Contact Detail:
Emmaus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Operating Officer
✨Tip Number 1
Familiarize yourself with the mission and values of Emmaus Greenwich. Understanding their approach to social impact and community support will help you align your leadership style with their goals, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in operational management within social enterprises or charities. Be ready to discuss specific examples where you've improved efficiency or compliance, as this will demonstrate your capability to lead the team effectively.
✨Tip Number 3
Prepare to showcase your leadership skills by discussing how you've supported team development in previous roles. Emmaus values personal development, so sharing your strategies for mentoring and empowering others will resonate well.
✨Tip Number 4
Engage with the Emmaus community before applying. Attend events or volunteer if possible, as this will give you firsthand insight into their operations and culture, allowing you to tailor your application and interview responses more effectively.
We think you need these skills to ace Chief Operating Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Chief Operating Officer position. Understand the responsibilities, the team structure, and the mission of Emmaus Greenwich to tailor your application accordingly.
Craft a Compelling Cover Letter: Write a cover letter that highlights your leadership experience and passion for social impact. Make sure to connect your skills and experiences with the specific requirements mentioned in the job description.
Prepare Your CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in operational management and working within social enterprises or charities. Use bullet points for clarity and focus on achievements.
One-Page Explanation: Create a concise one-page explanation detailing how you meet the person specification. Be specific about your qualifications and experiences that align with the role's requirements, demonstrating your understanding of the community and social enterprise context.
How to prepare for a job interview at Emmaus
✨Understand the Mission
Make sure you have a deep understanding of Emmaus Greenwich's mission and values. Be prepared to discuss how your leadership style aligns with their commitment to social impact and community support.
✨Showcase Your Leadership Experience
Highlight your previous experience in operational management, especially in a social enterprise or charity setting. Be ready to provide specific examples of how you've led teams and managed diverse operations effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle dynamic environments. Think about past challenges you've faced and how you navigated them to achieve positive outcomes.
✨Emphasize Team Development
Discuss your approach to team management and development, particularly in supporting individuals from diverse backgrounds. Share how you would foster a sense of belonging and personal growth among companions and staff.
