At a Glance
- Tasks: Maximise online sales by selling donated items on platforms like Vinted, Depop, and TikTok.
- Company: Join Emmaus Cambridge, a social enterprise with a mission to support personal development.
- Benefits: Competitive salary, part-time hours, and the chance to make a real difference.
- Other info: Flexible working pattern and a supportive environment focused on diversity.
- Why this job: Be part of a dynamic team and inspire others while developing your skills.
- Qualifications: Experience in online selling and excellent customer service skills required.
The predicted salary is between 26227 - 26227 £ per year.
CLOSING DATE: 22 June 2026
LOCATION: Emmaus Cambridge
SALARY: £26,227.50 per annum (pro-rata for part time)
TYPE: Part-time 14 hours per week (working pattern to be agreed with Online Sales Coordinator)
WORK LOCATION: On Site
Do you know your Vinted from your Depop or TikTok? Do you enjoy researching items to be able to sell them? Would you like to help maximise our online sales opportunities? Can you motivate and inspire others? If so we want to hear from you.
We are looking for someone to join our Operations Team as an E-Commerce Assistant. The E-Commerce Assistant is a new role at Emmaus Cambridge working with the Online Sales Coordinator you will ensure that donated items are sold using the most appropriate platforms by developing our presence on platforms such as Vinted, Depop and TikTok. You will also work with companions to support them working towards their personal development goals.
The ideal candidate will have experience of selling using a range of online sales platforms in either a paid or voluntary role to be able to contribute to the online sales activity of our social enterprise. You will have excellent customer service skills, be a confident communicator and have good attention to detail. You will have the ability to inspire and motivate others, whilst maintaining professional boundaries.
If this sounds like you we’d love to meet you. Emmaus Cambridge is an equal opportunity employer and values diversity.
E-Commerce Assistant in Cambridge employer: Emmaus
Emmaus Cambridge is an exceptional employer that fosters a supportive and inclusive work culture, where every team member plays a vital role in our mission to maximise online sales while empowering companions in their personal development. With a focus on employee growth opportunities and a commitment to diversity, we offer a unique chance to make a meaningful impact in the community, all within a vibrant and collaborative environment. Join us in making a difference while enjoying the benefits of working in a dynamic social enterprise.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Assistant in Cambridge
✨Tip Number 1
Get to know the company inside out! Research Emmaus Cambridge and its mission. When you understand what they stand for, you can tailor your conversations to show how you can contribute to their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to e-commerce and customer service. Think about examples from your past experiences that showcase your skills in selling online and motivating others.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace E-Commerce Assistant in Cambridge
Some tips for your application 🫡
Show Your Passion for E-Commerce:Let us see your enthusiasm for online selling! Share any experiences you've had with platforms like Vinted or Depop, and how you’ve enjoyed researching items to sell. This will help us understand your motivation and fit for the role.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your customer service skills and attention to detail!
Be Yourself:We’re looking for someone who can inspire and motivate others, so let your personality shine through in your application. Share stories that reflect your ability to connect with people and support their development goals.
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Emmaus
✨Know Your Platforms
Make sure you brush up on your knowledge of Vinted, Depop, and TikTok. Familiarise yourself with how these platforms work and think about how you can leverage them to maximise online sales. Being able to discuss specific strategies during the interview will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you’ve gone above and beyond to help a customer or resolved a tricky issue. This will demonstrate your ability to connect with customers and inspire confidence in your skills.
✨Highlight Your Motivational Skills
Since the role involves working with companions to support their personal development goals, be ready to share instances where you've motivated or inspired others. Whether it's in a volunteer role or a previous job, showing that you can uplift and guide others will make you stand out.
✨Attention to Detail is Key
Prepare to discuss how you ensure accuracy in your work, especially when it comes to listing items online. You might want to bring up any tools or methods you use to keep track of details. This will reassure the interviewers that you can maintain high standards in a fast-paced environment.
