At a Glance
- Tasks: Support IT services across schools, providing technical support and managing helpdesk tickets.
- Company: Join Emmaus Catholic Academy Trust, a growing multi-academy trust in Greater Manchester.
- Benefits: Gain a degree while earning, with real responsibility and career growth opportunities.
- Other info: 90% of apprentices secure permanent jobs after completing the programme.
- Why this job: Develop advanced tech skills and make a difference in education from day one.
- Qualifications: IT skills and a driving licence are essential for this role.
The predicted salary is between 18000 - 25000 £ per year.
You will work closely with our Central IT Team and Cluster IT Managers to support the delivery of IT services across multiple schools within our community. This role offers real responsibility from day one and the opportunity to develop advanced technical, project management and leadership skills while completing a degree apprenticeship.
About the Employer
Emmaus Catholic Academy Trust is a growing multi-academy trust serving schools across Greater Manchester, including Manchester, Oldham, Stockport, Tameside and Trafford. As a family of Catholic schools, Emmaus CAT is committed to providing outstanding education, supporting over 14,500 pupils and employing more than 1200 staff across its schools. Our mission is to work collaboratively as a family of great schools, strong in faith and serving society.
What You’ll Do
- Providing first-line and second-line technical support to staff and students
- Managing and resolving helpdesk tickets in line with service standards
- Installing, maintaining and repairing IT hardware, software and peripherals
- Supporting Microsoft 365, Windows desktop environments and cloud-based services
- Assisting with network, server and telephony troubleshooting
- Supporting cybersecurity, safeguarding and data protection compliance requirements
- Maintaining IT asset registers, documentation and inventories
- Supporting SharePoint development and digital collaboration platforms
- Assisting with project delivery, including infrastructure upgrades and technology rollouts
- Monitoring and maintaining backup, disaster recovery and business continuity processes
- Working across multiple school sites, providing responsive and professional technical support
- Supporting the implementation of Emmaus CAT's IT strategy and continuous improvement initiatives
Training Outcome
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Skills Required
IT skills, Driving licence
Course Information
Course: Digital and technology solutions professional (level 6)
Level: 6
Route: Digital
Apprenticeship Level: Degree
Working Arrangements
Working Week: Days and shifts to be confirmed.
Expected Duration: 3 Years 5 Months
Training Provider: QA LIMITED
IT Engineer Degree Apprentice in Stockport employer: EMMAUS CATHOLIC MULTI ACADEM
Emmaus Catholic Academy Trust is an exceptional employer that fosters a collaborative and supportive work culture, ideal for aspiring IT professionals. With a focus on employee growth, you will benefit from hands-on experience in a dynamic educational environment, while receiving comprehensive training through QA LIMITED. This apprenticeship not only equips you with valuable technical skills but also allows you to make a meaningful impact across multiple schools in Greater Manchester.
Contact Details:
EMMAUS CATHOLIC MULTI ACADEM Recruitment Team
