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- Tasks: Lead retail and eBay sales to help people out of homelessness.
- Company: Join Emmaus Bristol, a charity making a real difference.
- Benefits: Gain valuable experience while supporting a meaningful cause.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make an impact by helping formerly homeless individuals rebuild their lives.
- Qualifications: Experience in customer service and a passion for helping others.
The predicted salary is between 25000 - 30000 £ per year.
Help people out of homelessness by joining our Social Enterprises team as our new Retail and Ebay Sales Lead. If you have experience in a busy customer-facing role, we’d love to hear from you. At Emmaus Bristol we provide a home, support, training and work experience to formerly homeless individuals (known at Emmaus as companions). We fund our work in part through two shops selling second hand goods, a house clearance/ furniture moving service and our eBay shop, and are looking for an enthusiastic and dedicated new team member to focus on retail and eBay.
The role involves:
- Leading on all things retail including pricing, merchandising, donated stock control and brilliant customer service.
- Identifying eBay-able goods, developing robust tracking systems and packing and sending items to tight deadlines to help increase sales.
- Bringing excellent coaching and motivation skills to support our companions, who operate our retail and online shops.
- Optimising processes and systems behind the scenes to maximise efficiency and minimise costs.
- Providing figures on sales income and expenditure and contributing to quarterly management information reports.
- Working alongside and supporting any volunteers in our retail and online enterprises.
Emmaus Bristol is an equal opportunity employer and values diversity.
Retail & Ebay Sales Lead employer: Emmaus Bristol
Contact Detail:
Emmaus Bristol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail & Ebay Sales Lead
✨Tip Number 1
Get to know the company inside out! Research Emmaus Bristol, its mission, and how it supports individuals facing homelessness. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the team culture.
✨Tip Number 3
Prepare for practical scenarios! Think about how you would handle customer service challenges or manage stock control. Be ready to share your ideas during the interview to demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Emmaus Bristol.
We think you need these skills to ace Retail & Ebay Sales Lead
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping others, especially those facing homelessness. Share any relevant experiences that highlight your commitment to social causes and how you can contribute to our mission at Emmaus Bristol.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail & eBay Sales Lead role. Highlight your customer service experience and any previous retail or e-commerce roles to show us you're the perfect fit.
Be Specific in Your Cover Letter: In your cover letter, be specific about why you want to work with us at Emmaus Bristol. Mention your understanding of our work and how your skills can help improve our retail and online sales efforts.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Emmaus Bristol
✨Know Your Stuff
Before the interview, make sure you understand Emmaus Bristol's mission and how the Retail and eBay Sales Lead role fits into it. Familiarise yourself with their operations, especially around retail and online sales. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be ready to share specific examples of how you've excelled in customer service. Think about times when you turned a negative experience into a positive one or went above and beyond for a customer. This will demonstrate your ability to lead and inspire others in a retail environment.
✨Highlight Your Coaching Experience
As you'll be supporting companions and volunteers, it's crucial to discuss any previous coaching or mentoring experience. Share how you've motivated others, helped them develop skills, or improved team performance. This will illustrate your leadership qualities and commitment to helping others succeed.
✨Prepare for Process Optimisation Questions
Expect questions about how you would optimise retail processes and manage stock control. Come prepared with ideas on improving efficiency and minimising costs. You could even suggest a few tracking systems you've used in the past that could benefit Emmaus Bristol's operations.