At a Glance
- Tasks: Lead retail and eBay sales to help people out of homelessness.
- Company: Join Emmaus Bristol, a charity making a real difference in the community.
- Benefits: Gain valuable experience, support a great cause, and work in a dynamic team.
- Other info: Opportunity to support formerly homeless individuals and contribute to their recovery journey.
- Why this job: Make a positive impact while developing your skills in retail and online sales.
- Qualifications: Enthusiasm for retail, strong communication skills, and a passion for helping others.
The predicted salary is between 30000 - 42000 £ per year.
Come and help people out of homelessness by joining our Social Enterprises team as our new Retail and Ebay Sales Lead. At Emmaus Bristol we provide a home, support, training and work experience to formerly homeless men and women in Bristol (known at Emmaus as companions). We fund our work in part through two shops selling second hand goods, a house clearance/ furniture moving service and our eBay shop, and are looking for an enthusiastic and dedicated new team member to focus on retail and eBay.
The role involves leading on all things retail including pricing, merchandising, donated stock control and brilliant customer service. Online, your ability to identify eBay-able goods, develop robust tracking systems and pack and send items to tight deadlines will help to increase sales. You’ll also bring your excellent coaching and motivation skills to support our companions, who operate our retail and online shops.
Unlike many other charity shops, Emmaus Bristol’s trading is primary purpose. This means that the work-based roles provided for companions are a vitally important source of support in their recovery from homelessness. Alongside customer-facing duties, you’ll help to optimise processes and systems behind the scenes to maximise efficiency and minimise costs. You will be asked to provide figures on sales income and expenditure and contribute to quarterly management information reports. Finally, you’ll work alongside and support any volunteers in our retail and online enterprises.
Please read the job pack below for the full person specification and job description, and if you have any questions before applying, please feel free to contact us for an informal chat. The application deadline is midnight on Sunday 1st March 2026. We reserve the right to close the vacancy early if a suitable candidate is identified sooner. Emmaus Bristol is an equal opportunity employer and values diversity.
Retail & Ebay Sales Lead in Bristol employer: Emmaus Bristol
Contact Detail:
Emmaus Bristol Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail & Ebay Sales Lead in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience in retail or eBay sales, bring it to life in conversations. Share specific examples of how you’ve improved sales or customer service in past roles to really impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to organisations like Emmaus Bristol and express your interest. A friendly email or call can make a huge difference and show your enthusiasm.
✨Tip Number 4
Prepare for interviews by researching the company and its mission. Understand how your role as Retail and eBay Sales Lead fits into their goals. This will help you answer questions confidently and demonstrate your commitment to their cause.
We think you need these skills to ace Retail & Ebay Sales Lead in Bristol
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping others and your dedication to the role. Share any relevant experiences that highlight your commitment to social enterprises or retail, as this will resonate with our mission at Emmaus Bristol.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail and eBay Sales Lead position. Highlight your retail management experience, customer service skills, and any previous work with volunteers or training, as these are key to our success.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Be specific about how your skills can help us improve our retail and online sales, and don’t forget to mention your ability to motivate and coach others!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to us quickly and efficiently, plus it shows you’re keen on joining our team at Emmaus Bristol. Don’t miss out on this opportunity!
How to prepare for a job interview at Emmaus Bristol
✨Know Your Stuff About Retail
Make sure you brush up on retail basics, especially around pricing and merchandising. Familiarise yourself with how second-hand goods are valued and sold, as well as the unique aspects of eBay sales. This will show your passion for the role and help you stand out.
✨Showcase Your Coaching Skills
Since you'll be supporting companions in their roles, think about examples where you've successfully coached or motivated others. Be ready to discuss how you can inspire and lead a team, as this is crucial for the position.
✨Prepare for Process Optimisation Questions
Expect questions about how you would improve processes in a retail environment. Think of specific strategies you could implement to enhance efficiency and reduce costs, and be prepared to share your ideas during the interview.
✨Demonstrate Your Commitment to Social Causes
Emmaus Bristol is all about helping people out of homelessness, so be sure to express your passion for social enterprises. Share any relevant experiences or volunteer work that aligns with their mission, showing that you're not just looking for a job, but a meaningful role.