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For Companies At a Glance
- Tasks: Join our catering team to provide excellent service and operate the till system.
- Company: Grace College, a supportive and family-friendly environment.
- Benefits: Enjoy competitive holidays, free parking, and a defined benefit pension scheme.
- Why this job: Make a difference in students' lives while gaining valuable experience.
- Qualifications: No specific qualifications required, just a passion for customer service.
- Other info: Great opportunity for career growth and training in a dynamic setting.
Till Operator
Emmanuel College, Gateshead
Join to apply for the Till Operator role at Emmanuel College, Gateshead.
About this role
Grace College is looking to appoint a till operator within our catering department. Reporting to the Catering Manager, the Till Operator will help to provide an excellent catering service throughout Grace College for students, staff and visitors while ensuring that food production is presented and served to an exceptional standard.
Responsibilities
- Work as part of the Catering Team to ensure food service and dining areas are set up to an exceptional standard in line with SOPs.
- Assist with the flow of students, staff and visitors through the restaurant by using the till operating system to charge for their meals and drinks, ensuring all items are charged for correctly.
- Provide outstanding customer service towards all students, colleagues and visitors.
- Ensure food and beverage are served, replenished and correctly.
- Ensure catering areas remain clean, tidy and a safe working environment is always maintained.
- Ensure all customer feedback is brought to the attention of the Catering Manager.
- Ensure all food areas are cleared and cleaned in line with SOPs and all equipment is appropriately stored.
- Maintain a safe and secure working environment in line with College Health & Safety procedures.
- Report any maintenance defects, accidents and near misses to the Catering Manager.
- Maintain personal hygiene and appearance to an exceptional standard in line with SOPs.
- Attend appropriate training courses requested by the College.
- Any other reasonable duty as requested by the Catering Manager.
Benefits
- Defined benefit pension scheme
- Employee Assistance Programme
- Free parking
- Access to our exclusive Benefits Hub
- Employee centred and family friendly policies and practices that support you in and beyond the workplace
- Enhanced sick pay, maternity leave and paternity leave (dependent on length of service)
- Competitive holiday entitlement for support staff (minimum 25 days, plus bank 8 holidays per annum, pro-rated for part-time post-holders)
- Cycle to work
- Funded eye tests and glasses for DSE users (subject to T/Cs)
Additional Information
Grace College is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Where the post is engaged in regulated activity, or contact with children, the position will be subject to an enhanced DBS check. As part of the shortlisting process and in accordance with statutory guidance, we may carry out an online search (for publicly available material) to help identify any incidents or issues that may be explored with shortlisted applicants at interview.
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Till Operator employer: Emmanuel College, Gateshead
Contact Detail:
Emmanuel College, Gateshead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Till Operator
✨Tip Number 1
Get to know the company! Research Grace College and their catering department. Understanding their values and what they stand for will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Till Operator, you'll be interacting with students, staff, and visitors. Role-play common scenarios with friends or family to boost your confidence and ensure you can provide outstanding service.
✨Tip Number 3
Dress to impress! Make sure you present yourself well during any in-person interactions. A neat appearance shows that you take pride in your work and are ready to maintain the exceptional standards expected at Grace College.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. This way, you’ll be in the best position to get noticed by the hiring team.
We think you need these skills to ace Till Operator
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you can provide outstanding service to students, staff, and visitors at Grace College.
Be Detail-Oriented: Since accuracy is key when operating the till, mention any experiences where attention to detail was crucial. This will show us that you can handle transactions correctly and maintain high standards.
Keep It Clean and Tidy: Talk about your commitment to cleanliness and hygiene in your application. We value a safe and tidy working environment, so sharing your approach to maintaining these standards will impress us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on the path to joining our catering team.
How to prepare for a job interview at Emmanuel College, Gateshead
✨Know Your Role
Familiarise yourself with the responsibilities of a Till Operator at Grace College. Understand the importance of customer service and how to operate the till system efficiently. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you handled difficult customers or went above and beyond to ensure satisfaction. This is crucial for a role that involves interacting with students, staff, and visitors.
✨Emphasise Teamwork
As you'll be working as part of the Catering Team, highlight your ability to work well with others. Share experiences where you collaborated effectively with colleagues to achieve a common goal, especially in a fast-paced environment like catering.
✨Dress to Impress
Since personal hygiene and appearance are important for this role, make sure to dress smartly for the interview. This shows that you take the position seriously and understand the standards expected at Grace College.