At a Glance
- Tasks: Lead and innovate in the sleep industry, expanding client base and product portfolio.
- Company: Join Emma, the world's largest D2C sleep brand with a diverse international team.
- Benefits: Empowering culture, career growth, company car, mental wellbeing support, and exciting projects.
- Other info: Inclusive workplace celebrating diversity and committed to equal opportunities.
- Why this job: Make a real impact in a dynamic environment while shaping the future of sleep.
- Qualifications: Sales experience, strong communication skills, and a go-getting attitude.
The predicted salary is between 35000 - 45000 £ per year.
Ready to lead, disrupt and reinvent the sleep industry?
We are
Emma – The Sleep Company .
Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day.
Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life.
At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing.
With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
What you´ll do
- Responsible for not only expanding the actual client base, but also to expand our product portfolio there, with an optimized pricing strategy, in line with strategic guidelines.
- Acting as the main point of contact between clients and internal teams, ensuring the successful implementation of projects.
- Reports on accounts development, by tackling identified pain points, seizing new opportunities, and adapting sales forecasts accordingly.
- Identifies and shares new business opportunities and prepares contracts.
- Develops and sustains relationships with assigned clients, understanding needs and requirements, preparing customized solutions.
- Creates promotional plans for each client, being responsible for its implementation and evaluation.
- Visit existing clients/stores to evaluate needs, promote products and POS materials.
- Train sales staff at the stores.
Who we´re looking for
- You are a salesperson from tip-to-toe, with a go-getting attitude to expand profitably the existing business.
- You have outstanding interpersonal skills.
- You are a self-starter and can work independently.
- You are curious and hungry to learn.
- You have a solid understanding of Microsoft Office.
- Excellent communication skills (C2 English, other EU languages are a plus).
- Previous experience in sales in the bedding/furniture sector is a plus.
- Driving license is required.
What we offer
- An entrepreneurial culture that will empower and support you from day one —you'll create an impact with new, innovative ideas and help shape our company DNA.
- The opportunity to accelerate your career and grow together
- The chance to work on exciting and challenging projects as part of a dedicated, international team
- To work and learn from experts in diverse fields and get to know your team members at exciting company events
- Access to a Company Car, Computer & Phone.
- Confidential mental wellbeing support with personalized sessions and self-guided programs.
- Become an Emmie
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next.
If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace.
We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.
Upon your consent, we may use artificial intelligence (AI) tools to support parts of the hiring process, such as get the interviews transcript and summarised by AI.
These tools assist our recruitment team but do not replace human judgement.
Final hiring decisions are ultimately made by humans.
- If you would like more information about how your data is processed, please reach out to
- [email protected]
Retail Sales Manager [UK & IR] in London employer: Emma
At Emma – The Sleep Company, we pride ourselves on fostering an entrepreneurial culture that empowers our employees from day one. As a Retail Sales Manager, you'll be part of a dynamic international team that values collaboration and innovation, with ample opportunities for career growth and personal development. Enjoy unique benefits such as access to a company car, mental wellbeing support, and the chance to work on exciting projects that make a real impact in the sleep industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Manager [UK & IR] in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Emma, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Emma!
We think you need these skills to ace Retail Sales Manager [UK & IR] in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Emma, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Emma and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Emma that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Emma
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
