Emma is seeking a customer support specialist to provide exceptional assistance across all channels from our London office. You will handle sensitive inquiries with empathy, resolve issues promptly, and act as a critical thinker under pressure while contributing to a fintech culture that values speed and ownership.
Ideal candidates have 2+ years in customer service, experience with technical support, and interest in Financial Crime, with familiarity in Crisp/Intercom and Zendesk.
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FinTech Customer Support Specialist employer: Emma - we are hiring!
At Emma, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters creativity and innovation. Our London-based team thrives on collaboration and data-driven decision-making, providing ample opportunities for professional growth and development in the fast-paced world of digital marketing. With a focus on employee well-being and a commitment to scaling success through cutting-edge strategies, Emma is the perfect place for passionate marketers looking to make a meaningful impact.
