At a Glance
- Tasks: Lead daily store operations and motivate a dynamic sales team to exceed targets.
- Company: Join Emma, the world's largest D2C sleep brand with a vibrant international team.
- Benefits: Grow with us, enjoy employee discounts, and continuous learning opportunities.
- Other info: Collaborative environment with opportunities to connect across Europe.
- Why this job: Make a real impact in the sleep industry while enhancing customer experiences.
- Qualifications: 2-3 years retail experience, strong sales skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 € per year.
Ready to lead, disrupt and reinvent the sleep industry? We are Emma The Sleep Company. Founded in 2015, we have grown into the world's largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe. Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. It's our people who bring this mission to life. At Emma, you'll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing.
What you will do:
- Support the Store Manager in day-to-day store operations in Manchester Arndale, ensuring smooth and efficient running.
- Assist in motivating and managing the Sleep Experts (sales staff) to meet and exceed sales targets.
- Advise customers on products to help them achieve the ultimate night's sleep, enhancing the customer experience.
- Perform engaging and insightful tests with colleagues to improve teamwork and store performance.
- Oversee administrative tasks, stock management, and shift coordination, ensuring the sales floor is always optimized for conversion.
- Execute all visual merchandising guidelines to the highest standards, maintaining consistent in-store presentation.
- Manage customer interactions and ensure a seamless, high-quality end-to-end experience, driving customer satisfaction.
- Take ownership of the store when required, confidently managing operations in the absence of the Store Manager with a strong business mindset.
What are we looking for:
- More than 2-3 years of experience as an Assistant Store Manager or Senior Sales Associate in a retail environment.
- Smart, energetic, and eager to achieve great goals as part of a dynamic team.
- Demonstrate strong sales skills with a proactive, customer-oriented approach.
- Ability to interpret daily performance data and translate it into actionable steps that drive results.
- Constantly seeks new challenges or improvements within the store, never content with the status quo.
- Honest, even when it's not in your favor, fostering trust and transparency within the team.
- Fluent in English.
What we offer:
- The opportunity to grow with Emma as part of a maturing scale-up, contributing to an omnichannel business that connects our online and in-store experience.
- Continuous learning and development through hands-on experience, on-the-job learning, and support from your team.
- A collaborative community of smart, driven people, where you work closely with your team, contribute to a positive store environment, and connect with Emmies across the company through events.
- An international environment, with stores across multiple European markets and opportunities to connect with colleagues beyond your local team.
- Employee discount on our products.
Assistant Store Manager in Manchester employer: EMMA SLEEP UK LIMITED
At Emma The Sleep Company, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Manchester. As an Assistant Store Manager, you'll not only have the chance to lead a dynamic team but also benefit from continuous learning opportunities and a supportive environment that encourages personal and professional growth. With a strong emphasis on collaboration and innovation, you'll be part of a mission-driven company that values your contributions and empowers you to make a meaningful impact in the sleep industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Manchester
✨Tip Number 1
Get to know the company inside out! Research Emma and its products so you can chat confidently about how you can contribute to their mission. This shows you're genuinely interested and ready to jump in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you’d motivate your team or handle customer complaints, and be ready to share your experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Store Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Sleep:When writing your application, let your enthusiasm for the sleep industry shine through. We want to see how you can contribute to our mission of helping customers achieve their best night's sleep!
Tailor Your Experience:Make sure to highlight your relevant experience as an Assistant Store Manager or Senior Sales Associate. We love seeing how your past roles have prepared you to support our team and drive sales in a dynamic environment.
Be Authentic:Honesty is key! Share your true self in your application. We value transparency and want to know how you can bring your unique perspective to our diverse team at Emma.
Apply Through Our Website:Ready to take the plunge? Make sure to submit your application through our website. It’s the best way for us to get your details and kickstart the process of welcoming you to our team!
How to prepare for a job interview at EMMA SLEEP UK LIMITED
✨Know Your Stuff
Before the interview, make sure you’re familiar with Emma's products and their unique selling points. Understand the sleep industry and be ready to discuss how you can contribute to enhancing customer experiences with your knowledge.
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and manage a team. Prepare examples from your past experience where you've successfully led a team or improved performance. Highlight your proactive approach and how you can inspire others.
✨Data-Driven Mindset
Be ready to talk about how you interpret sales data and use it to drive results. Think of specific instances where you’ve used data to make decisions or improve store performance, as this aligns with what they’re looking for.
✨Emphasise Teamwork and Collaboration
With a diverse team at Emma, showcasing your ability to work collaboratively is key. Share experiences where you’ve worked with different personalities or cultures, and how you contributed to a positive team environment.
