At a Glance
- Tasks: Support daily store operations and motivate the sales team to exceed targets.
- Company: Join Emma, the world's largest D2C sleep brand with a vibrant international team.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Other info: Work in a diverse team and enjoy a fun, collaborative atmosphere.
- Why this job: Be part of a mission to transform sleep and enhance customer experiences.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Ready to lead, disrupt and reinvent the sleep industry? We are Emma The Sleep Company. Founded in 2015, we have grown into the world's largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe. Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. It's our people who bring this mission to life. At Emma, you'll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
What you will do:
- Support the Store Manager in day-to-day store operations in Westfield Mall, London, ensuring smooth and efficient running.
- Assist in motivating and managing the Sleep Experts (sales staff) to meet and exceed sales targets.
- Advise customers on products to help them achieve the ultimate night's sleep, enhancing the customer experience.
- Perform engaging and insightful tests with colleagues to improve teamwork and store performance.
- Oversee administrative tasks, stock management, and ensure compliance with company policies.
Assistant Store Manager in London employer: EMMA SLEEP UK LIMITED
At Emma The Sleep Company, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Located in the bustling Westfield Mall, London, our team enjoys a dynamic environment where collaboration and personal growth are at the forefront. With opportunities for professional development and a commitment to employee well-being, we empower our staff to thrive while making a meaningful impact in the sleep industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Emma through LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Emma's mission and values. Show us how your experience aligns with our goal of empowering customers to achieve their best sleep.
✨Tip Number 3
Practice your sales pitch! As an Assistant Store Manager, you'll need to motivate the team and advise customers. Role-play scenarios with friends to boost your confidence.
✨Tip Number 4
Apply directly through our website! It shows initiative and gives us a chance to see your enthusiasm for joining the Emma family right from the start.
We think you need these skills to ace Assistant Store Manager in London
Some tips for your application 🫡
Show Your Passion for Sleep:When writing your application, let your enthusiasm for the sleep industry shine through. We want to see how much you care about helping others achieve their best night's sleep. Share any personal experiences or insights that connect you to our mission!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight relevant experience in retail management and customer service, and don’t forget to mention any leadership skills that will help us see you as a great fit for our team.
Be Authentic:We value authenticity at Emma. Don’t be afraid to let your personality come through in your application. Share your unique perspective and what makes you stand out from the crowd. We’re looking for genuine individuals who can bring something special to our team!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at EMMA SLEEP UK LIMITED
✨Know Your Sleep Products
Familiarise yourself with Emma's range of sleep products before the interview. Understand their features and benefits, as well as how they stand out in the market. This knowledge will help you confidently advise customers and demonstrate your passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be supporting the Store Manager and leading the Sleep Experts. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlighting these skills will show that you're ready to take on the responsibilities of the role.
✨Engage with the Interviewers
During the interview, don't just answer questions—engage with your interviewers. Ask them about their experiences at Emma and how they embody the company's mission. This shows your genuine interest in the company culture and helps build rapport.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and customer service skills. Think of situations where you've had to handle difficult customers or improve team performance. Practising these scenarios will help you articulate your thought process clearly during the interview.
