At a Glance
- Tasks: Lead daily store operations and motivate a dynamic sales team to exceed targets.
- Company: Join Emma The Sleep Company, the world's largest D2C sleep brand.
- Benefits: Grow with us, enjoy employee discounts, and continuous learning opportunities.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in the sleep industry while working in a diverse, international team.
- Qualifications: 2-3 years of retail experience and strong sales skills required.
The predicted salary is between 30000 - 40000 € per year.
Ready to lead, disrupt and reinvent the sleep industry? We are Emma The Sleep Company. Founded in 2015, we have grown into the world's largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe. Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. It's our people who bring this mission to life. At Emma, you'll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
What you will do:
- Support the Store Manager in day-to-day store operations in Manchester Arndale, ensuring smooth and efficient running.
- Assist in motivating and managing the Sleep Experts (sales staff) to meet and exceed sales targets.
- Advise customers on products to help them achieve the ultimate night's sleep, enhancing the customer experience.
- Perform engaging and insightful tests with colleagues to improve teamwork and store performance.
- Oversee administrative tasks, stock management, and shift coordination, ensuring the sales floor is always optimized for conversion.
- Execute all visual merchandising guidelines to the highest standards, maintaining consistent in-store presentation.
- Manage customer interactions and ensure a seamless, high-quality end-to-end experience, driving customer satisfaction.
- Take ownership of the store when required, confidently managing operations in the absence of the Store Manager with a strong business mindset.
What are we looking for:
- More than 2-3 years of experience as an Assistant Store Manager or Senior Sales Associate in a retail environment.
- Smart, energetic, and eager to achieve great goals as part of a dynamic team.
- Demonstrate strong sales skills with a proactive, customer-oriented approach.
- Ability to interpret daily performance data and translate it into actionable steps that drive results.
- Constantly seeks new challenges or improvements within the store, never content with the status quo.
- Honest, even when it's not in your favor, fostering trust and transparency within the team.
- Fluent in English.
What we offer:
- The opportunity to grow with Emma as part of a maturing scale-up, contributing to an omnichannel business that connects our online and in-store experience.
- Continuous learning and development through hands-on experience, on-the-job learning, and support from your team.
- A collaborative community of smart, driven people, where you work closely with your team, contribute to a positive store environment, and connect with Emmies across the company through events.
- An international environment, with stores across multiple European markets and opportunities to connect with colleagues beyond your local team.
- Employee discount on our products.
Locations
Assistant Store Manager in Cheshire, Warrington employer: EMMA SLEEP UK LIMITED
At Emma The Sleep Company, we pride ourselves on being an exceptional employer that champions growth and collaboration within a vibrant international team. Located in the bustling Manchester Arndale, our work culture fosters continuous learning and innovation, empowering employees to take ownership of their roles while enjoying unique benefits such as employee discounts and opportunities for cross-market connections. Join us to not only enhance your career but also contribute to our mission of transforming the sleep industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Emma The Sleep Company on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to retail management. Think about how you’d motivate a team or handle customer complaints. We want you to shine and show off your skills!
✨Tip Number 3
Show your passion for sleep! When you get the chance, share why you believe in Emma’s mission. Your enthusiasm for helping customers achieve their best night’s sleep can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Emma team.
We think you need these skills to ace Assistant Store Manager in Cheshire, Warrington
Some tips for your application 🫡
Show Your Passion for Sleep:When writing your application, let your enthusiasm for the sleep industry shine through. We want to see how you can contribute to our mission of helping customers achieve their best night's sleep!
Tailor Your Experience:Make sure to highlight your relevant experience as an Assistant Store Manager or Senior Sales Associate. We’re looking for specific examples that demonstrate your strong sales skills and customer-oriented approach.
Be Honest and Authentic:We value honesty and transparency at Emma. Don’t be afraid to share your challenges and how you overcame them. This will show us your character and how you foster trust within a team.
Apply Through Our Website:Ready to take the plunge? Make sure to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with Emma!
How to prepare for a job interview at EMMA SLEEP UK LIMITED
✨Know the Brand Inside Out
Before your interview, dive deep into Emma The Sleep Company's mission, values, and product range. Understanding their commitment to customer satisfaction and sleep comfort will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight your proactive approach and how you can inspire others to achieve sales targets.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer interactions and enhancing their experience. Think of specific instances where you've turned a challenging customer situation into a positive outcome. This will demonstrate your customer-oriented mindset and problem-solving skills.
✨Data-Driven Decision Making
Since the role involves interpreting performance data, be ready to discuss how you've used data in previous roles to drive results. Bring examples of how you've translated insights into actionable steps that improved store performance or sales.
