At a Glance
- Tasks: Lead sales, motivate team, and deliver exceptional customer experiences.
- Company: Join Emma, the world's largest D2C sleep brand with a vibrant international team.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic work environment with diverse perspectives and career advancement opportunities.
- Why this job: Be part of a mission to revolutionise sleep and make a real impact.
- Qualifications: Passion for retail, leadership skills, and a drive to excel.
The predicted salary is between 30000 - 40000 £ per year.
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe. Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
We are looking for an Assistant Store Manager to support our store at Westfield London, working closely with the Store Manager to be the main driver of sales, motivate our Sleep Experts, deliver an exceptional customer experience, maintain strong operational and visual merchandising standards, and confidently take ownership of the store when required.
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.
Assistant Store Manager - London employer: Emma Sleep GmbH
At Emma – The Sleep Company, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Located in the bustling Westfield London, our team thrives on collaboration and innovation, offering ample opportunities for personal and professional growth. Join us to be part of a diverse international community dedicated to transforming the sleep industry while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Emma through LinkedIn. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for the sleep industry shine through. We love candidates who are curious and hands-on, so don’t hold back!
✨Tip Number 3
Prepare some questions! Asking about team dynamics or how we celebrate diversity shows you’re genuinely interested in our culture. Plus, it gives you a chance to see if we’re the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in our minds. It’s a simple way to show your enthusiasm for joining the Emma family.
We think you need these skills to ace Assistant Store Manager - London
Some tips for your application 🫡
Show Your Passion for Sleep:When writing your application, let your enthusiasm for the sleep industry shine through. We want to see how you can contribute to our mission of helping customers awaken their best every day!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight relevant experience and skills that align with what we’re looking for, especially in sales and customer service.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and perspectives that make you a great fit for our diverse team.
Apply Through Our Website:To ensure your application gets the attention it deserves, please apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Emma Sleep GmbH
✨Know Your Sleep Stuff
Before the interview, brush up on Emma's products and the sleep industry. Understand what makes their offerings unique and how they empower customers. This knowledge will show your genuine interest and help you connect with the interviewers.
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to motivate and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration and driving results. Highlight any experience in retail or customer service that showcases your ability to inspire others.
✨Emphasise Customer Experience
Emma values exceptional customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Think of specific instances where you turned a negative experience into a positive one, demonstrating your commitment to customer satisfaction.
✨Be Ready to Challenge the Status Quo
The company is looking for innovative thinkers who aren't afraid to disrupt the norm. Prepare to share ideas on how you could improve store operations or enhance the customer experience. This will show that you're not just a follower but someone who can contribute to Emma's mission.
